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Court Mediation Reform

Efficiency, Confidence and Perceptions of Justice

Shahla F. Ali

As judiciaries advance, exploring how court mediation programs can provide opportunities for party-directed reconciliation whilst ensuring access to formal legal channels requires careful investigation. Court Mediation Reform explores comparative empirical findings in order to examine the association between court mediation structure and perceptions of justice, efficiency and confidence in courts.
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Chapter 13: Insights and recommendations from a global mediation survey

Efficiency, Confidence and Perceptions of Justice

Shahla F. Ali

Extract

Building on an examination of country level case studies and time-series analysis of civil justice indicators in voluntary and mandatory mediation jurisdictions, Chapter 13 explores the attitudes and perceptions of practitioners implementing court mediation programmes in five regions. The aim of the survey is to provide insights into the dynamics, challenges and lessons learned from the perspective of those directly engaged in the work of administering, representing and mediating civil claims. It aims to respond to calls for ‘empirical studies of the effectiveness of ADR, especially outside of the United States’ and within and between ADR programme types, including mandatory and voluntary programmes.

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