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Improving Performance Appraisal at Work

Evolution and Change

Aharon Tziner and Edna Rabenu

Compiling extensive research findings with real insights from the business world, this must-read book on performance appraisal explores its evolution from the classic appraisal to its current form, and the methodology behind its progression. Looking forward, Aharon Tziner and Edna Rabenu emphasize that well-conducted appraisals combine a mixture of classic and current, and are here to stay.
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Chapter 5: Organizational environment factors influencing the appraisal process

Aharon Tziner and Edna Rabenu

Extract

In the last chapter, we observed that there are some notable differences between the rating scales with respect to their individual effects on ratees’ perceptions of the quality and fairness of the PAS, despite the general conclusion often drawn from Landy and Farr’s (1980) review of performance appraisal research that rating scales probably do not have a great effect on the quality of rating data. Notably, however, in our introductory chapter and in our historical review, we alluded to the fact that there are a number of other variables that impinge on the success of performance appraisal that caught the attention of the research community at different periods. In the following chapter we shall review these areas; they include organizational and external, contextual factors, and the social (political) context in which the ratings are collected.

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