Evolution and Change
Chapter 5: Organizational environment factors influencing the appraisal process
In the last chapter, we observed that there are some notable differences between the rating scales with respect to their individual effects on ratees’ perceptions of the quality and fairness of the PAS, despite the general conclusion often drawn from Landy and Farr’s (1980) review of performance appraisal research that rating scales probably do not have a great effect on the quality of rating data. Notably, however, in our introductory chapter and in our historical review, we alluded to the fact that there are a number of other variables that impinge on the success of performance appraisal that caught the attention of the research community at different periods. In the following chapter we shall review these areas; they include organizational and external, contextual factors, and the social (political) context in which the ratings are collected.
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