Evolution and Change
Chapter 12: Where are performance appraisals headed? The debate from a business perspective
In the previous chapter, we began to address ‘alternative’ means of performance evaluation and performance management. In this chapter, we anchor those descriptions into the context of current corporate realities and begin to consider the ramifications. This takes the shape of a debate about the future of performance appraisal that has heated up to major proportions in the last few years. We follow the major arguments of those in favor of abolishing traditional rating scales altogether – or at least minimizing their use or ‘bundling’ them with other evaluation (or performance management) techniques – versus those in favor of maintaining their use, improving their efficacy, and applying the scales in a more communicative, flexible, fair, and trusting corporate environment. The discussions are garnered from the Cappelli and Tavis in the Harvard Business Review (2016).
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