Competing and Co-Existing
Chapter 6: Digital Era Governance
This chapter presents the concept of Digital Era Governance that was first introduced by Patrick Dunleavy, Helen Margetts and their colleagues as a direct response to another public governance paradigm, NPM. Digital Era Governance highlights the role of digitalization in public service delivery and claims that digitalization has deeper implications for the public sector than was previously understood. Digital Era Governance consists of three elements in particular: re-integration of services, needs-based holism and digitalization. The chapter discusses the theoretical elements and the empirical penetration of digital services, and it places Digital Era Governance in the public governance diamond. The chapter also comments on the later developments of Big Data and the role of tech companies that the public sector is trying to regulate more.
You are not authenticated to view the full text of this chapter or article.
Elgaronline requires a subscription or purchase to access the full text of books or journals. Please login through your library system or with your personal username and password on the homepage.
Non-subscribers can freely search the site, view abstracts/ extracts and download selected front matter and introductory chapters for personal use.
Your library may not have purchased all subject areas. If you are authenticated and think you should have access to this title, please contact your librarian.