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Public Governance Paradigms

Competing and Co-Existing

Jacob Torfing, Lotte Bøgh Andersen, Carsten Greve and Kurt K. Klausen

This enlightening book scrutinizes the shifting governance paradigms that inform public administration reforms. From the rise to supremacy of New Public Management to new the growing preference for alternatives, four world-renowned authors launch a powerful and systematic comparison of the competing and co-existing paradigms, explaining the core features of public bureaucracy and professional rule in the modern day.
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Chapter 6: Digital Era Governance

Jacob Torfing, Lotte Bøgh Andersen, Carsten Greve and Kurt K. Klausen


This chapter presents the concept of Digital Era Governance that was first introduced by Patrick Dunleavy, Helen Margetts and their colleagues as a direct response to another public governance paradigm, NPM. Digital Era Governance highlights the role of digitalization in public service delivery and claims that digitalization has deeper implications for the public sector than was previously understood. Digital Era Governance consists of three elements in particular: re-integration of services, needs-based holism and digitalization. The chapter discusses the theoretical elements and the empirical penetration of digital services, and it places Digital Era Governance in the public governance diamond. The chapter also comments on the later developments of Big Data and the role of tech companies that the public sector is trying to regulate more.

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