Economic Performance in the Americas
Show Less

Economic Performance in the Americas

The Role of the Service Sector in Brazil, Mexico and the USA

Nanno Mulder

Economic Performance in the Americas compares the economic performances of Brazil, Mexico and the USA over the past half century. As with most other high and middle-income countries their economies are service-sector orientated and have been for several decades. This book encompasses all sectors of the economy but focuses primarily on services, analysing both the main trends in the various service industries in Brazil and Mexico and the underlying forces shaping their huge expansion.
Buy Book in Print
Show Summary Details
You do not have access to this content

Chapter 3: Measurement of Real Service Output

Nanno Mulder


MEASUREMENT OF SERVICE OUTPUT Output is harder to define in services than in the commodity sector as a service is ‘some change is the condition of one economic unit produced by the activity of another unit. Most services consist of material changes in the persons or the property of the consumers’ (Hill, 1999). Services should be distinguished fiom (im)material goods, as only the latter can be stocked. Therefore no ownership rights can be established over a service and ownership cannot be transferred fiom one to another economic unit. In contrast to goods, services cannot be traded independently fi-om their production and consumption. Den Hartog and Bilderbeek (1999) stress that in addition to their intangible characteristics, services also need to be characterised by two other dimensions: the way service suppliers and clients communicate (the interface), for example electronic data interchange; and the service delivery system/organisation,which refers to internal organisational arrangements that need to be managed to allow service workers to carry out their job properly and to develop and offer services. In the context of their multidimensionality, there a four major dificulties to define the basic unit of output in services (Sherwood, 1994). Firstly, the specification of a complex bundle. For many services the transaction unit represents not just one but a bundle of services which are interdependent. It is often difficult to specifi all parts of a bundle and to keep them separate so that price changes of the entire bundle can be matched with changes occurring in...

You are not authenticated to view the full text of this chapter or article.

Elgaronline requires a subscription or purchase to access the full text of books or journals. Please login through your library system or with your personal username and password on the homepage.

Non-subscribers can freely search the site, view abstracts/ extracts and download selected front matter and introductory chapters for personal use.

Your library may not have purchased all subject areas. If you are authenticated and think you should have access to this title, please contact your librarian.

Further information

or login to access all content.