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The Handbook of Service Industries

Edited by John R. Bryson and Peter W. Daniels

Service activities are now acknowledged as key players in economic development, societal change and public policy worldwide. This exciting Handbook not only contributes to ongoing conceptual debates about the nature of service-led economies and societies; it also pushes back the frontiers of current critical thinking about the role of service activities in urban and regional development and the important research agendas that remain to be addressed.
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Chapter 1: Worlds of Services: From Local Service Economies to Offshoring or Global Sourcing

John R. Bryson and Peter W. Daniels


1 Worlds of services: from local service economies to offshoring or global sourcing John R. Bryson and Peter W. Daniels Introduction In the economically developed world, the majority of all jobs, often more than 75 per cent, involve some form of service work (Bryson et al., 2004b). Furthermore, some 9 in 10 of all new jobs are also in services, particularly in Europe, North America, Japan, Australia and New Zealand, as well as in newly industrialised countries such as Singapore or Korea. This Handbook provides a state-of-the-art account of this transformation which has been under way for more than 40 years – the shift away from manufacturing to service employment. There are important differences between national economies in the outcomes and consequences of the shift from manufacturing to services so that there are different types of service economy (see Chapters 4 and 5). It is worth noting at the outset the common mistake of assuming that the transformation of economies towards services is a phenomenon of the twentieth century. The social sciences have paid too little attention to the role they played during the Industrial Revolution or earlier. The considerable rise in the importance of services in the latter half of the nineteenth century has been largely ignored. A case example is the United Kingdom. Using fire office registers to undertake an investigation into the structure of London’s economy between the years 1775 and 1825 Barnett, for example, provides an unusually detailed historical investigation from which it...

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