Handbook of Critical Information Systems Research
Show Less

Handbook of Critical Information Systems Research

Theory and Application

  • Elgar original reference

Edited by Debra Howcroft and Eileen M. Trauth

This important Handbook provides a unique overview of information systems (IS) research by focusing on the increasing interest in critical-related issues.
Buy Book in Print
Show Summary Details

Chapter 7: Management Fashions and Information Systems

Chris Westrup

Extract

7 Management fashions and information systems Chris Westrup Introduction Management fashion appears to be the antithesis of rational management and far removed from the straw man of management engaged in an unrelenting pursuit of extracting surplus value from labour. This is both a strength and a weakness. Perhaps an exploration of management fashion can open up understandings of management as varied, uncertain and aping rationality, and management knowledge as contestable and provisional? On the other hand, a focus on fashion can overemphasize an aesthetic notion of management and downplay continuities in processes of change. It is the contention of this chapter that a critical engagement with the notion of management fashion can shed light on the development and use of information systems (IS) and reflexively say something about the field of IS research. To explore this, I shall mainly consider the example of enterprise resource planning (ERP) systems with some discussion on business process re-engineering, e-business and customer relationship management (CRM). By even mentioning these examples, it is clear that fashion is a strong contender in any explanation of these phenomena. Willmott (1995) even considers that we could be engaged in a ‘turkey shoot’ with easy targets for academics to aim at, but perhaps more is at stake here. For example, managerial fashion is often linked with management best sellers and management gurus. Michael Hammer’s article in the Harvard Business Review, ‘Don’t automate, obliterate’ (1990) and the subsequent books on business re-engineering are a classic instance of the rise...

You are not authenticated to view the full text of this chapter or article.

Elgaronline requires a subscription or purchase to access the full text of books or journals. Please login through your library system or with your personal username and password on the homepage.

Non-subscribers can freely search the site, view abstracts/ extracts and download selected front matter and introductory chapters for personal use.

Your library may not have purchased all subject areas. If you are authenticated and think you should have access to this title, please contact your librarian.


Further information

or login to access all content.