- New Horizons in Management series
Edited by Alexander-Stamatios G. Antoniou and Cary L. Cooper
Chapter 10: The Seeds of Stress in the Organizations of Tomorrow: The Impact of New Technology and Working Methods
Ashley Weinberg What is new technology? Anything which can be seen as a machine-operated innovation has the right to be given this label. Hence all computer or microchip-run machines, communications systems from mobile phones to videoconferencing facilities and transport systems from the wheel to time travel are all eligible for the title of new technology. The adjective ‘new’ is continually revised of course, but this simply highlights the pace of change. Tape recorders were relatively new technology not so long ago, but within 20 years have been superseded by compact disc players. The advent of email and the Internet has made the world more accessible for those with access to computers, while the invention of the pocket-sized mobile phone means that we can contact others around the world at any time, regardless of where we are. All of this means that the ﬂow of information in our world has quickened and with it the expectations we have of each other have also been raised. As information is provided in a speedier manner than before, it is expected that we will respond to it equally speedily. Within the workplace this means that not only has new technology changed the way we work, but so have the expectations held by employers and organizations of their employees. This means we can be told to respond more quickly to the demands of the workplace and in theory we can be available to our employers at any time. Taken to its logical conclusion, this can...
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