- Elgar original reference
Edited by Reinhard Bachmann and Akbar Zaheer
9 The dark side of trust1 Martin Gargiulo and Gokhan Ertug Introduction Research on trust has seen a notable resurgence in the last two decades. Although there were some important contributions to the literature on trust after Deutsch’s initial work (Deutsch, 1958; 1962), such contributions were sporadic until the late 1980s (for example, Kee and Knox, 1970; Zand, 1972; Luhmann, 1979; Barber, 1983). The inﬂuential article by Zucker (1986) and the collective volume edited by Gambetta (1988a) marked the beginning of the ongoing revival in research on trust. An increasing number of books (Fukuyama, 1995) and edited volumes (most notably Kramer and Tyler, 1995 and Lane and Bachmann, 1998), as well as special issues of the Academy of Management Review (Zaheer et al., 1998), Organization Studies (Bachmann et al., 2001) and Organization Science (McEvily et al., 2003) attest to the increasing interest in trust in general and in organizational settings in particular. Such eﬀorts have resulted in an impressive body of research that encompasses both theoretical reﬂections and empirical studies. Despite the diversity of approaches, practically all the existing studies stress the beneﬁts trust can bring to the parties involved. This optimistic bias has been also noticed in related areas such as ‘social capital’ (Portes, 1998; Gargiulo and Benassi, 2000) and network forms of organizations (Podolny and Page, 1998). The lack of attention to this ‘dark side’ of trust has hampered the emergence of a more balanced and complete perspective on the nature and the e...
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