Show Less
You do not have access to this content

Reputation Risk and Globalisation Exploring the Idea of a Self-Regulating Corporation

Terry O’Callaghan

Recently, multinational corporations have begun to reinvent themselves as socially responsible actors. This is largely in response to activist pressure. These activists have perceptively understood the link between corporate success and corporate behaviour. Corporate self-regulation has emerged as an important mechanism to counter this activist pressure. The author argues that corporations have a capacity for self-regulation because their reputation is critical to their success. As such, reputation is beginning to discipline corporate behaviour. The book first explores the link between corporate reputation, corporate behaviour and self-regulation. The author then compares and contrasts various studies of multinational corporations that have sought to self-regulate.
Show Summary Details
This content is available to you

Bibliography

Terry O’Callaghan

Abegglen, J. (2006), 21st Century Japanese Management: New Systems, Lasting Values, Basingstoke: Palgrave Macmillan.

Abraham, S., B. Friedman, R. Khan and R. Skolnik (2008), ‘Is publication of the Reputation Quotient (RQ) sufficient to move stock prices?’, Corporate Reputation Review, 11 (4), 308–19.

Abratt, R. (1989), ‘A new approach to the corporate image management process’, Journal of Marketing Management, 5 (1), 63–76.

Advertising Standards Authority (2011), ‘ASA ruling on Shell UK Ltd’, accessed 4 January 2012 at https://www.asa.org.uk/Rulings/Adjudications/2011/10/Shell-UK-Ltd/SHP_ADJ_154707.aspx#.V0lHojJJl9M.

Agbonifo, J. (2009), ‘Oil, insecurity, and subversive patriots in the Niger Delta: the Ogoni as agent of revolutionary change’, Journal of Third World Studies, 26 (2), 71–107.

Albert, S. and D. Whetten (2003), ‘Organizational identity’, in John Balmer and Stephen Greyser (eds), Revealing the Corporation: Perspectives on Identity, Image Reputation, Corporate Branding, and Corporate-Level Marketing, London: Routledge, pp. 77–105.

Albrecht, S. (1996), Crisis Management for Corporate Self-Defence, New York: AMACOM.

Ali, T. and D. Barsamian (2005), Conversations with Tariq Ali: Speaking of Empire and Resistance, Melbourne: Scribe Publications.

Alsop, R. (2004), The 18 Immutable Laws of Corporate Reputation: Creating, Protecting, and Repairing Your Most Valuable Asset, New York: Free Press.

Amoore, L. (2005), The Global Resistance Reader, London: Routledge.

Anderson, R. (1998), Mid-Course Correction: Toward a Sustainable Enterprise: The Interface Model, Atlanta, GA: Peregrinzilla Press.

Anderson, R. (2000), ‘The next industrial revolution’, Forum for Applied Research and Public Policy, 15 (4), 23–8.

Anderson, R. (2007), ‘Heroes of the environment – Ray Anderson’, accessed 10 March 2015 at http://content.time.com/time/specials/2007/article/0,28804,1663317_1663322_1669929,00.html.

Anderson, R. (2009), Business Lessons From a Radical Industrialist, New York: St Martin’s Press.

Anderson, R. (2010), ‘Is Interface’s sustainability strategy still relevant?’, accessed 10 August 2012 at http://www.greenbiz.com/blog/2010/11/09/why-is-interfaces-climb-up-mount-sustainability-still-relevant.

Andrews, A., J. Simon, F. Tian and J. Zhao (2011), ‘The Toyota crisis: an economic, operational and strategic analysis of the massive recall’, Management Research Review, 34 (10), 1064–77.

Ang, S. (2009), ‘Building intangible resources: the stickiness of reputation’, Corporate Reputation Review, 12 (1), 21–32.

Annan, K. (1999), ‘Kofi Annan’s address to World Economic Forum in Davos’, World Economic Forum, 1 February, accessed 29 April 2011 at http://www.un.org/press/en/1999/19990201.sgsm6881.html.

Arena, C. (2004), Cause for Success: 10 Companies that Put Profits Second and Came in First, Novato, CA: New World Library.

Ariweriokuma, S. (2008), The Political Economy of Oil and Gas in Africa: The Case of Nigeria, London: Routledge.

Armbruster-Sandoval, R. (2005), Globalization and Cross-border Labor Solidarity in the Americas: The Anti-Sweatshop Movement and the Struggle for Social Justice, London: Routledge.

Arnold, D. (2010), ‘Transnational corporations and the duty to respect basic human rights’, Business Ethics Quarterly, 20 (3), 371–99.

Arora, S. and T. Cason (1996), ‘Why do firms volunteer to exceed environmental regulations? Understanding participation in EPA’s 33/50 Program’, Land Economics, 72 (4), 413–32.

Arratia, R. (2010), ‘Embedding sustainability: one mind at a time’, InterfaceRAISE, accessed 8 March 2015 at http://www.interfacecutthefluff.com/wp-content/uploads/2010/05/EmbeddingSustainability.pdf.

The Australian (2010), ‘Toyota President Akio Toyoda apologizes for faulty cars’, 15 March, accessed 14 July 2010 at http://www.theaustralian.com.au/news/toyota-president-akio-toyoda-apologises-for-faulty-cars/story-e6frg6n6-1225827329343.

Ayres, I. and J. Braithwaite (1992), Responsive Regulation: Transcending the Deregulation Debate, New York: Oxford University Press.

Bakan, J. (2005), The Corporation: The Pathological Pursuit of Profit and Power, New York: The Free Press.

Bakir, V. (2005), ‘Greenpeace versus Shell: media exploitation and the social amplification of risk framework (SARF)’, Journal of Risk Research, 8 (7–8), 679–91.

Baldwin, R. and M. Cave (1999), Understanding Regulation: Theory, Strategy, and Practice, Oxford: Oxford University Press.

Baldwin, R., C. Scott and C. Hood (1998), A Reader on Regulation, Oxford: Oxford University Press.

Balmer, J. (1998), ‘Corporate identity and the advent of corporate marketing’, Journal of Marketing Management, 14 (8), 963–96.

Balmer, J. (2003), ‘The three virtues and seven deadly sins of corporate brand management’, in John Balmer and S. Greyser (eds), Revealing the Corporation: Perspectives on Identity, Image, Reputation, Corporate Branding, and Corporate-Level Marketing, London: Routledge, pp. 299–316.

Balmer, J. and E. Gray (2003), ‘Corporate identity and corporate communications: creating a competitive advantage’, in John Balmer and Stephen Greyser (eds), Revealing the Corporation: Perspectives on Identity, Image, Reputation, Corporate Branding, and Corporate-Level Marketing, London: Routledge, pp. 124–35.

Balmer, J. and S. Greyser (eds) (2003), Revealing the Corporation: Perspectives on Identity, Image, Reputation, Corporate Branding, and Corporate-Level Marketing, London: Routledge.

Banks, G. and C. Ballard (eds) (1997), The Ok Tedi Settlement: Issues, Outcomes and Implications, Canberra: Australian National University.

Barlett, D. and J. Steele (2008), ‘Monsanto’s harvest of fear’, accessed 29 April 2012 at http://www.vanityfair.com/politics/features/2008/05/monsanto200805.

Barlow, M. and T. Clarke (2001), Global Showdown: How the New Activists are Fighting Global Corporate Rule, Toronto: Stoddard.

Barlow, M. and T. Clarke (2002), Blue Gold: The Battle Against Corporate Theft of the World’s Water, London: Earthscan.

Barnet, R. and J. Cavanagh (1976), Global Reach: The Power of Multinational Corporations, New York: Touchstone Books.

Barnet, R. and J. Cavanagh (1995), Global Dreams: Imperial Corporations and the New World Order, New York: Touchstone Books.

Barnet, R. and J. Cavanagh (1996), ‘The homogenization of global culture’, in Jerry Mander and Edward Goldsmith (eds), The Case Against the Global Economy and for a Turn Toward the Local, San Francisco, CA: Sierra Club Books, pp. 71–7.

Barnett, M. and A.J. Hoffman (2008), ‘Beyond corporate reputation: managing reputational interdependence’, Corporate Reputation Review, 11 (1), 1–9.

Barnett, M., J. Jermier and B. Lafferty (2006), ‘Corporate reputation: the definitional landscape’, Corporate Reputation Review, 9 (1), 26–38.

Bartley, T. and C. Child (2010), ‘Shaming the corporation: social movement pressure and corporate social responsibility’, unpublished paper, accessed 25 November 2011 at http://www.vanityfair.com/news/2008/05/monsanto200805.

Baumeister, R., N. DeWall, N. Ciarocco and J. Twenge (2005), ‘Social exclusion impairs self-regulation’, Journal of Personality and Social Psychology, 88 (4), 589–604.

BBC News (2002), ‘Ratner hopes to sparkle again’, 27 May, accessed 1 May 2011 at http://news.bbc.co.uk/2/hi/business/2010949.stm.

BBC News (2010), ‘Toyota set for global car recall’, 28 January, accessed 5 January 2012 at http://news.bbc.co.uk/2/hi/business/8486401.stm.

Beder, S. (2002), Global Spin: The Corporate Assault on Environmentalism, London: Green Books.

Beiles, N. (2000), ‘What Monsanto knew’, The Nation, 29 May, accessed 29 April 2011 at http://www.thenation.com/print/article/what-monsanto-knew.

Bendell, J. and K. Kearins (2005), ‘The political bottom line: the emerging dimension to corporate responsibility for sustainable development’, Business Strategy and the Environment, 14 (6), 372–83.

Bender, F. (2003), The Culture of Extinction: Towards a Philosophy of Deep Ecology, New York: Humanity Books.

Bensinger, K. and R. Vartabedian (2010), ‘Toyota took cost-cutting approach on Lurching Lexus Models, Records Show’, LA Times, 23 May, accessed 10 March 2011 at http://articles.latimes.com/2010/may/23/business/la-fi-lexus-20100523.

Benson, R. (2000), Challenging Corporate Rule: The Petition to Revoke Unocal’s Charter as a Guide to Citizen Action, New York: Apex Press.

BHP Billiton (2013), ‘Annual environmental report FY13’, accessed 14 April 2015 at http://www.oktedi.com/media-items/reports/environmental/annual-environmental-reports/208-2013-annual-environmental-report/file.

BHP Billiton (2014), ‘Value through performance: annual report 2014’, accessed 14 April 2015 at http://www.bhpbilliton.com/~/media/bhp/documents/investors/reports/2014/bhpbillitonannualreport2014_interactive.pdf?la=en.

Bob, C. (2005), ‘From ethnic to environmental conflict: Nigeria’s Ogoni movement’, in The Marketing of Rebellion: Insurgents, Media, and International Activism, Cambridge: Cambridge University Press, pp. 54–116.

Bonini, S., D. Court and A. Marchi (2009), ‘Rebuilding corporate reputations’, McKinsey Quarterly, June, accessed 1 May 2011 at http://www.mckinsey.com/global-themes/leadership/rebuilding-corporate-reputations.

Bookchin, M. (1982), The Ecology of Freedom: The Emergence and Dissolution of Heirarchy, Montreal: Black Rose Books.

Bookchin, M. and D. Foreman (1991), Defending the Earth, Boston, MA: South End Press.

Bowes-Lyon, L-M., J. Richards and T. McGee (2009), ‘Socio-economic impacts of the Nanisivik and Polaris Mines, Nanavut, Canada’, in Jeremy Richards (ed.), Mining, Society, and a Sustainable World, Berlin and Heidelberg: Springer-Verlag, pp. 371–96.

Boycott Nike (n.d.), accessed 8 August 2015 at http://boycott-nike.8m.com/.

Boyd, A. (2000), ‘Extreme costume ball: a new protest movement hits the streets in style’, The Village Voice, 18 July, accessed 29 April 2011 at http://www.villagevoice.com/2000-07-18/news/extreme-costume-ball/1/.

Braithwaite, J. and P. Drahos (2001), Global Business Regulation, Cambridge: Cambridge University Press.

Braungart, M. and W. McDonough (2002), Cradle to Cradle: Remaking the Way We Make Things, New York: North Point Press.

Briody, D. (2004), The Halliburton Agenda: The Politics of Oil and Money, New York: Wiley.

Bromley, D. (2002), ‘Comparing corporate reputations: league tables, quotients, benchmarks, or case studies?’, Corporate Reputation Review, 5 (1), 35–50.

Brown, W. (2004), ‘At the edge’, in Stephen White and J. Donald Moon (eds), What is Political Theory, London: Sage, pp. 103–23.

Brueckner, M. and R. Dyann (2010), Under Corporate Skies: A Struggle Between People, Place, and Profit, Perth: Fremantle Press.

Buchan, J. (2013), Days of God: The Revolution in Iran and its Consequences, New York: Simon and Schuster.

Buffett, W. (1995), The Making of an American Capitalist, New York: Broadway Books.

Business Week (2005), ‘A milestone for human rights’, 24 January, accessed 20 March 2006 at http://www.bloomberg.com/bw/stories/2005-01-23/a-milestone-for-human-rights.

Business Week (2010), ‘The humbling of Toyota’, 22 March, accessed 22 March 2010 at http://www.businessweek.com/magazine/content/10_12/b4171032583967.htm.

Carpet America Recovery Effort (2011), ‘Annual Report’, accessed 5 January 2012 at https://carpetrecovery.org/wp-content/uploads/2014/04/11_CARE-annual-rpt1.pdf.

Carpet America Recovery Effort (2013), ‘Annual Report’, accessed 5 July 2014 at https://carpetrecovery.org/wp-content/uploads/2014/04/CARE-2013-Annual-Report.pdf.

Carpet and Rug Institute (2012), ‘Carpet and rug industry statistics’, accessed 22 November 2013 at http://www.carpet-rug.org/carpet-and-rug-industry/carpet-and-rug-industry-statistics.cfm.

Carroll, C. (2009), ‘Defying a reputational crisis – Cadbury’s Salmonella scare: why are customers willing to forgive and forget?’, Corporate Reputation Review, 12 (1), 64–82.

Carson, Rachel (2002), Silent Spring, Boston, MA: Mariner Books.

Castles, F., S. Leibfried, J. Lewis, H. Obinger and C. Pierson (2012), The Oxford Handbook of the Welfare State, Oxford: Oxford University Press.

Centre for Financial Market Integrity (2007), ‘Self-regulation in today’s securities markets: outdated system or work in progress?’, accessed 16 September 2011 at http://www.investorvoice.ca/Research/CFA_Self-regulation_Oct07.pdf.

Cho, F. (2001), ‘The Toyota Way 2001’, accessed 30 July 2012 at http://www-personal.umich.edu/~mrother/KATA_Files/The_Toyota_Way_2001.pdf.

Choi, J. and W. Chung (2013), ‘Analysis of the interactive relationship between apology and product involvement in crisis communication: an experimental study on the Toyota recall crisis’, Journal of Business and Technical Communication, 27 (1), 3–31.

Chomsky, N. (2001), ‘An evening with Noam Chomsky: the new war against terror’, speech given at the Technology and Culture Forum, The Massachusetts Institute of Technology, 18 October, accessed 21 February 2008 at http://www.nadir.org/nadir/initiativ/agp/free/9-11/chomskywar.htm.

Chomsky, N. (2003), What Uncle Sam Really Wants, Berkeley, CA: Odonian Press.

Chomsky, N. (2004), Hegemony or Survival: America’s Quest for Global Dominance, New York: Holt Paperbacks.

Christmann, P. and G. Taylor (2001), ‘Globalisation and the environment: determinants of firm self-regulation in China’, Journal of International Business Studies, 32 (3), 439–58.

Claessens, S. (2003), ‘Corporate governance and development’, accessed 9 July 2009 at https://openknowledge.worldbank.org/handle/10986/16395.

Clark, H. et al. (1999), ‘Oil for nothing: multinational corporations, environmental destruction, death and impunity in the Niger Delta’, Trip Report, September, accessed 31 May 2008 at http://www.essentialaction.org/shell/Final_Report.pdf.

Clarke, T. (1996), ‘Mechanisms of corporate rule’, in Jerry Mander and Edward Goldsmith (eds), The Case Against the Global Economy and for a Turn Toward the Local, San Francisco, CA: Sierra Book Club, pp. 297–308.

Clarkson, M. (1995), ‘A stakeholder framework for analysing and evaluating corporate social performance’, Academy of Management Review, 20 (1), 92–117.

CNN (2010), ‘U.S. official: Toyota indicates it will pay $16.4 million fine’, 19 April, accessed 3 March 2011 at http://edition.cnn.com/2010/BUSINESS/04/18/toyota.fine/index.html.

Cockburn, A., J. St Clair and A. Sekula (2000), 5 Days that Shook the World, New York: Verso.

Cohen, J. (1993), ‘Building sustainable public sector managerial, professional, and technical capacity: a framework for analysis and intervention’, Discussion Paper No. 473, Harvard Institute for International Development, Cambridge, MA.

Connor, J. (2008), Global Price Fixing, New York: Springer.

Coombs, W.T. (2007), ‘Protecting organization reputations during a crisis: the development and application of situational crisis communication theory’, Corporate Reputation Review, 10 (3), 163–76.

Corpwatch (2000), ‘Earth Day 2000 greenwash sweepstakes: Royal Dutch Shell’, accessed 25 August 2015 at http://www.corpwatch.org/article.php?id=238.

Crane, A. and D. Matten (2010), Business Ethics: Managing Corporate Citizenship and Sustainability in the Age of Globalization, Oxford: Oxford University Press.

Crossley, N. (2002), ‘Global anti-corporate struggle: a preliminary analysis’, British Journal of Sociology, 53 (4), 667–91.

Culpepper, P.D. (2005), ‘Institutional change in contemporary capitalism: coordinated financial systems since 1990’, World Politics, 57 (2), 173–99.

Cummins, I. and J. Beasant (2005), Shell Shock: The Secrets and Spin of an Oil Giant, London: Mainstream Publishing.

Dahl, R. (1973), Polyarchy: Participation and Opposition, New York: Yale University Press.

Dahlsrud, A. (2006), ‘How corporate social responsibility is defined: an analysis of 37 definitions’, Corporate Social Responsibility and Environmental Management, 15, 1–13.

Dale, J. (2011), Free Burma: Transnational Legal Action and Corporate Accountability, Minneapolis, MN: University of Minnesota Press.

Danaher, K. and J. Mark (2003), Insurrection: Citizen Challenges to Corporate Power, London: Routledge.

Dangl, B. (2007), The Price of Fire: Resource Wars and Social Movements in Bolivia, Edinburgh, WV: AK Press.

Davies, G., R. Chun, R. Vinhas da Silva and S. Roper (2001), ‘The personification metaphor as a measurement approach for corporate reputation’, Corporate Reputation Review, 4 (2), 113–27.

De Armond, P. (2000), ‘Black flag over Seattle’, Albion Monitor, No. 72, March, accessed 10 October 2014 at http://www.albionmonitor.com/seattlewto/index.html.

Dean, C. (2007), ‘Executive on a mission: saving the planet’, New York Times, 22 May, accessed 31 November 2008 at http://www.nytimes.com/2007/05/22/science/earth/22ander.html?_r=0.

Dean, J., M. Lovely and H. Wang (2009), ‘Are foreign investors attracted to weak environmental regulations? Evaluating the evidence from China’, Journal of Development Economics, 90 (1), 1–13.

Deffeyes, Kenneth (2008), Hubbert’s Peak: The Impending World Oil Shortage, Princeton, NJ: Princeton University Press.

Delmas, M. and I. Montiel (2007), ‘The diffusion of voluntary international management standards: Responsible Care, ISO 9000 and ISO 14001 in the chemical industry’, ISBER Publications, Institute for Social, Behavioral, and Economic Research, UC Santa Barbara, accessed 1 September 2011 at http://escholarship.org/uc/item/8xh1j2fv.

Denning, S. (2000), The Springboard: How Storytelling Ignites Action in Knowledge-Era Organizations, New York: Butterworth-Heinemann.

Denning, S. (2011), The Leader’s Guide to Storytelling: Mastering the Art and Discipline of Business Narrative, New York: Jossey Bass.

Department for Business, Innovation and Skills (2010), ‘The impact of UK companies on the Millennium Development Goals’, accessed 1 May 2011 at http://www.mmv.org/sites/default/files/uploads/docs/publications/UNGC_UK_Network_MDG_Report_June_2010.pdf.

Derber, C. (2014), Corporation Nation: How Corporations are Taking Over Our Lives and What We Can Do about It, New York: St. Martin’s Press.

Deutsch, C. (2005), ‘It’s getting crowded on the environmental bandwagon’, New York Times, 22 December, accessed 25 August 2011 at http://www.nytimes.com/2005/12/22/business/22adco.html.

Diaz, C. (2007) ‘Foreword’, in Elizabeth Rogers and Thomas Kostigen (eds), The Green Book: The Everyday Guide to Saving the Planet One Simple Step at a Time, New York: Three Rivers Press.

Dobbing, J. (1988), Infant Feeding: Anatomy of a Controversy, 1972–1984, The Hague: Springer Verlag.

Doe v. Unocal, accessed 29 April 2011 at https://www.earthrights.org/legal/doe-v-unocal.

Donaldson, T. and L. Preston (1995), ‘The stakeholder theory of the corporation: concepts, evidence, and implications’, Academy of Management Review, 20 (1), 65–91.

Donnelly, J. (2013), Universal Human Rights in Theory and Practice, Ithaca, NY: Cornell University Press.

Donovan, J. (2010), ‘Royal Dutch Shell’s Nazi secrets’, accessed 25 August 2011 at http://royaldutchshellplc.com/2010/11/06/royal-dutch-shell-nazi-secrets-2/.

Doorley, J. and H.F. Garcia (2007), Reputation Management: The Key to Successful Public Relations and Corporate Communication, London: Routledge.

Dowling, G. (2002), Creating Corporate Reputations: Identity, Image, and Performance, Oxford: Oxford University Press.

Dowling, P., M. Festing and A. Engle (2008), International Human Resource Management, London: Thomson.

Doyle, J. (2002), Riding the Dragon: Royal Dutch Shell and the Fossil Fire, Vermont: Environmental Health Fund.

Doyle, Michael (1997), Ways of War and Peace: Realism, Liberalism and Socialism, New York: W.W. Norton.

Drengson, Alan and Yuichi Inoue (1995), The Deep Ecology Movement: An Introductory Anthology, Berkeley, CA: North Atlantic Books.

Drohan, M. and A. Freeman (2000), ‘English rules’, in Patrick O’Maera, Howard Mehlinger and Matthew Krain (eds), Globalisation and the Challenges of a New Century: A Reader, Bloomington, IN: Indiana University Press, pp. 428–34.

Dryzek, J. (2005), The Politics of the Earth: Environmental Discourses, Oxford: Oxford University Press.

Dudley, S. and J. Brito (2012), Regulation: A Primer, Arlington, VA: The Mercatus Center.

Dugan, I. (2002), ‘Auditing old-timers recall when prestige was the bottom line – Andersen’s Al Bows relished going over the books: CEO brought to account’, Wall Street Journal, 15 July, A1.

The Economist (1995), ‘Multinationals and their morals’, 337 (7943), 2 December, accessed 10 December 2004 at http://web1.calbaptist.edu/dskubik/econ2.htm.

The Economist (2004a), ‘From anarchy to apathy: anarchists seem to be having trouble getting organised. Let’s give them a hand’, 371 (8368), 3 April, accessed 29 April 2011 at http://www.economist.com/node/2553278.

The Economist (2004b), ‘Another head rolls in the boardroom’, accessed 3 January 2009 at http://www.economist.com/node/2608070/print.

The Economist (2010a), ‘Toyota: accelerating into trouble’, 394 (8669), 15, accessed 5 July 2011 at http://www.economist.com/node/15498249.

The Economist (2010b), ‘Toyota’s supply chain: the machine that ran too hot’, 394 (8671), 74, accessed 5 July 2011 at http://www.economist.com/node/15576506.

Economist Intelligence Unit (2005), ‘Reputation: risk of risks’, accessed 2 May 2011 at http://www.acegroup.com/eu-en/assets/risk-reputation-report.pdf.

Eden, L. and M. Appel Molot (2002), ‘Insiders, outsiders and host country bargains’, Journal of International Management, 8 (4), 359–88.

Edwards, A. (2005), The Sustainability Revolution: Portrait of a Paradigm Shift, Victoria, BC: New Society Publishers.

Eichenwald, K. (2005), Conspiracy of Fools: A True Story, Louisville, KY: Broadway Press.

Eisner, M. (1993), Regulatory Politics in Transition, Baltimore, MD: Johns Hopkins University Press.

Elliot, L. and R. Schroth (2002), How Companies Lie: Why Enron is Just the Tip of the Iceberg, London: Nicholas Brealey Publishing.

Ellis, T. (2012), The New Pioneers: Sustainable Business Success Through Social Innovation and Social Entrepreneurship, Chichester: Wiley.

Environmental Protection Agency (2005), ‘U.S. EPA fines Shell Oil of Bakersfield $16,500 for chemical reporting violations’, accessed 25 August 2011 at http://yosemite.epa.gov/opa/admpress.nsf/748a5f3669ca0b6c852570180055c8cb/19daf668a3f23687852570d8005e17e2!opendocument.

Equator Principles (n.d.), Equator Principles website, accessed 30 January 2012 at www.equator-principles.com.

Etzioni, A. (2009), ‘The free market versus a regulating government’, Challenge, 52 (1), 40–46.

Europa (2006a), ‘Competition: commission fines producers and traders of synthetic rubber €519 million for price fixing’, EU Commission Press Release Database, accessed 25 August 2011 at http://europa.eu/rapid/pressReleasesAction.do?reference=IP/06/1647.

Europa (2006b), ‘Competition: commission fines 14 companies a total of €266.717 million for price fixing of road bitumen in the Netherlands’, EU Commission Press Release Database, accessed 25 August 2011 at http://europa.eu/rapid/pressReleasesAction.do?reference=IP/06/1179.

Evans, G., J. Goodman and N. Lansbury (eds) (2002b), Moving Mountains: Communities Confront Mining Globalisation, London: Zed Books.

Evans, R., T. Quirk and A. Moran (2009), ‘Back to the 19th century: Australia under a carbon pollution reduction scheme (sic) act 2009’, accessed 24 February 2014 at http://www.lavoisier.com.au/articles/climate-policy/science-and-policy/backtothe19C.pdf.

Evans, G., G. Russell and R. Sullivan (2002a), ‘An international regulatory framework?’, in Geoffrey Evans, James Goodman and Nina Lansbury (eds), Moving Mountains: Communities Confront Mining and Globalisation, London: Zed Books, pp. 207–22.

Eviatar, D. (2005), ‘A big win for human rights’, The Nation, 280 (18), 20–22.

ExxonMobil (2007), ‘Summary annual report’, accessed 28 April 2011 at http://www.slideshare.net/earningsreport/ford-3q08-fixed-income-conference-call-presentation.

ExxonMobil (2010), ‘Summary annual report’, accessed 28 April 2011 at http://cdn.exxonmobil.com/~/media/global/Files/Summary-Annual-Report/news_pubs_sar_2010.pdf.

ExxonMobil (2013), ‘Summary annual report’, accessed 15 February 2015 at http://cdn.exxonmobil.com/en/shareholder-archive/~/media/Reports/Summary%20Annual%20Report/2013_ExxonMobil_Summary_Annual_Report.pdf.

Ezrow, N. and E. Frantz (2013), Failed States and Institutional Decay: Understanding Instability and Poverty in the Developing World, New York: Bloomsbury Academic.

Fagre, N. and L.T. Wells, Jr (1982), ‘Bargaining power of multinationals and host governments’, Journal of International Business Studies, 13 (2), 9–24.

Falk, R. (1999), Predatory Globalisation: A Critique, London: Polity Press.

Fan, D., D. Geddes and F. Flory (2013), ‘The Toyota recall crisis: media impact on Toyota’s corporate brand reputation’, Corporate Reputation Review, 16 (2), 99–117.

Farrell, G. (2004), ‘Shell says execs ignored warnings,’ USA Today, 20 April, p. 01b, accessed 25 August 2011 at http://www.usatoday.com/money/industries/energy/2004-04-19-shell-cfo_x.htm.

Feder, B. (1987), ‘Citibank is leaving South Africa: foes of Apartheid see major gain’, New York Times, 17 June, accessed 8 February 2011 at http://query.nytimes.com/gst/fullpage.html?res=9B0DEFDB1730F934A25755C0A961948260&sec=&spon=&pagewanted=1.

Financial Reporting Council (2010), The UK Corporate Governance Code, accessed 10 August 2011 at https://www.frc.org.uk/Our-Work/Codes-Standards/Corporate-governance/UK-Corporate-Governance-Code.aspx.

Financial Review (2011), ‘Shell, Cosan form $12bn ethanol deal’, accessed 25 August 2011 at http://afr.com/p/business/companies/shell_cosan_form_bn_ethanol_deal_LA2P9Lo2N8Ha0KQs0WQ2BN.

Finnemore, M. and K. Sikkink (2001), ‘Taking stock: the constructivist research program in international relations and comparative politics’, Annual Review of Political Science, 4 (1), 391–416.

Firth, S. (1999), Australia in International Politics: An Introduction to Australian Foreign Policy, Melbourne: Allen and Unwin.

Fisher, C. and A. Lovell (2006), Business Ethics and Values: Individual, Corporate and International Perspectives, 2nd edn, London: Prentice Hall.

Flannery, T. (2009), Now or Never: Why We Must Act Now to End Climate Change and Create a Sustainable Future, New York: Atlantic Monthly Press.

Flynn, D. (2004), Why the Left Hates America, New York: Three Rivers Press.

Fombrun, C. (1996), Reputation: Realising Value From the Corporate Image, Boston, MA: Harvard Business School Press.

Fombrun, C. (1998), ‘Indices of corporate reputation: an analysis of media rankings and social monitors’ ratings’, Corporate Reputation Review, 1 (4), 327–40.

Fombrun, C. (2000), ‘The road to transparency: reputation management at Royal Dutch/Shell’, in Majken Schultz, Mary Jo Hatch and Mogens Holten Larsen (eds), The Expressive Organisation: Linking Identity, Reputation, and the Corporate Brand, Oxford: Oxford University Press.

Fombrun, C. and C. van Riel (2004), Fame and Fortune: How Successful Companies Build Winning Reputations, New York: Prentice Hall.

Fombrun, C., N. Gardberg and M. Barnett (2000a), ‘Opportunity platforms and safety nets: corporate citizenship and reputational risk’, Business and Society Review, 105 (1), 85–106.

Fombrun, C., N. Gardberg and J. Sever (2000b), ‘The Reputation QuotientSM: a multi-stakeholder measure of corporate reputation’, The Journal of Brand Management, 7 (4), 241–55.

Forrest, T. (1993), Political and Economic Development in Nigeria, Oxford: Oxford University Press.

Fortune (2015), Global 500, accessed 23 May 2016 at http://fortune.com/global500/.

Foucault, M. (1991), The Foucault Effect: Studies in Governmentality, Chicago, IL: The University of Chicago Press.

Frankel, B. (1987), The Post-Industrial Utopians, Oxford: Polity Press.

Freeman, Edward R. (2010), Strategic Management: A Stakeholder Approach, Cambridge: Cambridge University Press.

Freeman, Edward R., J. Harrison and A. Wicks (2007), Managing for Stakeholders: Survival, Reputation, and Success, New Haven, CT: Yale University Press.

Freeman, Edward R., J. Harrison, A. Wicks, B. Parmar and S. de Colle (2010), Stakeholder Theory: The State of the Art, Cambridge: Cambridge University Press.

Friedman, M. (1970), ‘The social responsibility of business is to increase its profits’, in Tom Beauchamp and Norman Bowie (eds), Ethical Theory and Business, 6th edn, New York: Prentice Hall, pp. 51–6.

Friedman, T. (2000), The Lexus and the Olive Tree, New York: HarperCollins.

Friedman, T. (2007), ‘Et tu, Toyota?’ New York Times, 3 October, accessed 15 March 2014 at http://www.nytimes.com/2007/10/03/opinion/03friedman.html?_r=0.

Friends of the Earth International (2002), ‘Failing the challenge: the other Shell report’, accessed 25 August 2011 at http://www.h-net.org/~esati/sdcea/shellfailingchallenge.pdf.

Friends of the Earth International (2003), ‘Behind the shine: the other Shell report’, accessed 25 August 2011 at http://www.h-net.org/~esati/sdcea/shellreportFIN.pdf.

Friends of the Earth International (2004), ‘Lessons not learned: the other Shell report’, accessed 25 August 2011 at https://www.foe.co.uk/sites/default/files/downloads/lessons_not_learned.pdf.

Frynas, J.G. (1998), ‘Political instability and business: focus on Shell in Nigeria’, Third World Quarterly, 19 (3), 457–78.

Fuller, J. (2004), ‘A triumph of form, now for the content: Shell’s unitary answer to several questions’, Financial Times, 29 October.

Fullerton, D. (2006), The Economics of Pollution Havens, Cheltenham, UK and Northampton, MA, USA: Edward Elgar Publishing.

Furman, D. (2010), ‘The development of corporate image: a historiographic approach to a marketing concept’, Corporate Reputation Review, 13 (1), 63–75.

Furrer, O. (2011), Corporate Level Strategy: Theory and Application, London: Routledge.

Gadamer, H-G. (2008), Philosophical Hermeneutics: 30th Anniversary Edition, Berkeley, CA: University of California Press.

Gadamer, H-G. (2013), Truth and Method, New York: The Seabury Press.

Gaddis, J.L. (1992/93), ‘International relations theory and the end of the Cold War’, International Security, 17 (3), 5–58.

Gaines-Ross, L. (2003), Building CEO Capital: A Guide to Building CEO Reputation and Company Success, New York: John Wiley and Sons.

Gaines-Ross, L. (2008), Corporate Reputation: 12 Steps to Safeguarding and Recovering Reputation, New York: John Wiley and Sons.

Gallu, J. and A. Nussbaum (2011), ‘Johnson & Johnson will pay $70 million over bribery claims’, Bloomberg, 9 April, accessed 5 May 2012 at http://www.bloomberg.com/news/2011-04-08/johnson-johnson-will-pay-70-million-to-resolve-bribery-claims.html.

Gallucci, M. (2012), ‘California’s landmark clean car mandate: how it works and what it means’, accessed 7 March 2011at http://insideclimatenews.org/news/20120208/california-landmark-clean-vehicles-electric-cars-regulations-2025-fuel-efficiency-epa?page=4.

Gardberg, N. and C. Fombrun (2002), ‘The global Reputation Quotient project: first steps towards a cross-nationally valid measure of corporate reputation’, Corporate Reputation Review, 4 (4), 303–7.

Garnaut, R. (2008), The Garnaut Climate Change Review: Final Report, Melbourne: Cambridge University Press.

Gedicks, A. (2001), Resource Rebels: Native Challenges to Mining and Oil Corporations, New York: South End Press.

Gelbspan, R. (2004), Boiling Point: How Politicians, Big Oil and Coal, Journalists, and Activists Have Fueled the Climate Change Crisis – and What We Can Do to Avert Disaster, New York: Basic Books.

Gewin, V. (2002), ‘Climate lobby group closes down’, Nature, 415 (6872), 567.

Gibson, D., J. Gonzales and J. Castanon (2006), ‘The importance of reputation and the role of public relations’, Public Relations Quarterly, 51 (3), 15–18.

The Girl Effect (n.d.), ‘The Girl Declaration’, accessed 30 June 2014 at http://www.girleffect.org/the-girl-effect-in-action/girl-declaration/.

Glancey, J. (2008), The Car: A History of the Automobile, London: Carlton Publishing Group.

Global Scan/SustainAbility (2014), ‘The 2014 Sustainability Leaders’, accessed 1 April 2015 at http://www.sustainability.com/library/the-2014-sustain-ability-leaders.

Godin, S. (2005), All Marketers are Liars: The Power of Telling Authentic Stories in a Low-Trust World, London: Penguin.

Goins, S. and T. Gruca (2008), ‘Understanding competitive and contagion effects of layoff announcements’, Corporate Reputation Review, 11 (1), 12–34.

Gordon, J. (1997), The Ok Tedi lawsuit in retrospect’, in G. Banks and C. Ballard (eds), The Ok Tedi Settlement: Issues, Outcomes and Implications, Canberra: Australian National University.

Gore, A. (2006), An Inconvenient Truth: The Planetary Emergency of Global Warming and What We Can Do about It, Emmaus, PA: Rodale Books.

Gotsi, M. and A. Wilson (2001), ‘Corporate reputation: seeking a definition’, Corporate Communications: An International Journal, 6 (1), 24–30.

Graham, D. and N. Woods (2006), ‘Making corporate self-regulation effective in developing countries’, World Development, 34 (5), 868–83.

Gramsci, A. (2011), ‘Americanism and Fordism’, Prison Notebooks, New York: Columbia University Press.

Greer, J. (2013), Not the Future we Ordered: The Psychology of Peak Oil and the Myth of Eternal Progress, London: Karnac Books.

Greer, J. and K. Bruno (1997), Greenwash: The Reality Behind Corporate Environmentalism, Sydney: Apex Press.

Grether, J-M. and J. Melo (2003), ‘Globalization and dirty industries: do pollution havens matter?’, National Bureau of Economic Research, Working Paper No. 9776, accessed 6 June 2011 at http://www.nber.org/papers/w9776.

Griffin, A. (2008), New Strategies for Reputation Management, London: Kogan Page.

Griffin, G. (2002), Reputation Management, London: Capstone Publishing.

Griffiths, M., T. O’Callaghan and S. Roach (2014), ‘Multinational corporations’, International Relations: The Key Concepts, London: Routledge, pp. 224–6.

Grosse, R. (2005a), International Business and Government Relations in the 21st Century, Cambridge: Cambridge University Press, Chapters 10–13.

Grosse, R. (2005b), ‘The bargaining view of government–business relations’, in Robert Grosse (ed.), International Business and Government Relations in the 21st Century, Cambridge: Cambridge University Press, pp. 273–90.

Grunig, J. (2003), ‘Image and substance: from symbolic to behavioural relationships’, in John Balmer and Stephen Greyser (eds), Revealing the Corporation: Perspectives on Identity, Image Reputation, Corporate Branding, and Corporate-Level Marketing, London: Routledge, pp. 204–22.

The Guardian (2010a), ‘Timeline: Toyota’s recall woes’, accessed 29 January 2010 at http://www.guardian.co.uk/business/2010/jan/29/timeline-toyota-recall-accelerator-pedal.

The Guardian (2010b), ‘China overtakes US as world’s biggest car market’, 8 January, accessed 8 January 2010 at http://www.guardian.co.uk/business/2010/jan/08/china-us-car-sales-overtakes.

Halliday, J. (2005), ‘Relentless Toyota thrives on crisis’, Advertising Age, 76 (8), 33–7, accessed 3 January 2011 at http://adage.com/article/toyota-report/relentless-toyota-thrives-crisis/102133/.

Hand, John and Baruch Lev (2003), Intangible Assets: Values, Measures and Risks, Oxford: Oxford University Press.

Handelsman, S. (2002), ‘Human rights in the minerals industry’, Mining, Minerals and Sustainable Development, January, accessed 6 June 2011 at http://pubs.iied.org/G00531.html.

Hanna, B., W. Moorhouse and S. Sarangi (2005), The Bhopal Reader: Remembering Twenty Years of the World’s Worst Industrial Disaster, Sydney: Apex Press.

Hardin, G. (1968), ‘The tragedy of the commons’, Science, 162, 1243–8.

Harmer, T. (2011), Allende’s Chile and the Inter-American Cold War, Chapel Hill, NC: University of North Carolina Press.

Hartmann, T. (2007), Screwed: The Undeclared War Against the Middle Class – and What We Can Do about It, San Francisco, CA: Berrett-Koehler Publishers.

Harvey, D. (1992), The Condition of Postmodernity: An Enquiry into the Conditions of Cultural Change, Oxford: Blackwell.

Hawken, P. (2005), The Ecology of Commerce: A Declaration of Sustainability, New York: HarperCollins.

Hawken, P., A. Lovins and L. Hunter-Lovins (2008), Natural Capitalism: Creating the Next Industrial Revolution, Washington, DC: US Green Building Council.

Hawkins, M. (1997), Unshielded: The Human Cost of the Dalkon Shield, Toronto: University of Toronto Press.

Healy, R. and J. Griffin (2004), ‘Building BP’s reputation: tooting your own horn 2001–2002’, Public Relations Quarterly, 49 (4), 33–42.

Heil, D. and L. Whittaker (2011), ‘What is reputation, really?’, Corporate Reputation Review, 14 (4), 262–72.

Heller, V. and J. Darling (2011), ‘Toyota in crisis: denial and mismanagement’, Journal of Business Strategy, 32 (5), 4–13.

Heller, V. and J. Darling (2012), ‘Anatomy of crisis management: lessons from the infamous Toyota case’, European Business Review, 24 (2), 151–68.

Helm, S. (2005), ‘Designing a formative measure for corporate reputation’, Corporate Reputation Review, 8 (2), 95–109.

Helman, C. (2006), ‘Shell shocked’, Forbes, 178 (3), accessed 25 August 2011 at http://www.forbes.com/forbes/2006/0814/092_print.html.

Henderson, D. (2009), ‘Misguided corporate virtue: the case against CSR, and the true role of business today’, London: The Institute of Economic Affairs.

Henderson, D. (2001a), ‘The case against “corporate social responsibility”’, Policy, 17 (2), 28–32.

Henderson, D. (2001b), Misguided Virtue: False Notions of Corporate Social Responsibility, London: The Institute of Economic Affairs.

Henderson, T. and J. Williams (2002), ‘Shell: managing a corporate reputation globally’, in Danny Moss and Barbara Desanto (eds), Public Relations Cases: International Perspectives, London: Routledge, pp. 10–26.

Hendrix, Dan and Paul Lynch (2015), ‘Investor presentation’, May, accessed 16 June 2016 at http://www.interfaceglobal.com/Investor-Relations.aspx.

Henisz, W. (2014), Corporate Diplomacy: Building Reputations and Relationships with External Stakeholders, London: Greenleaf Press.

Herremans, I., M. Herschovis and S. Bertels (2009), ‘Leaders and laggards: the influence of competing logics on corporate environmental action’, Journal of Business Ethics, 89 (3), 449–72.

Hiley, D., J. Bohman and R. Shusterman (1992), The Interpretive Turn: Philosophy, Science, Culture, New York: Cornell University Press.

Hillenbrand, C. and K. Money (2007), ‘Corporate responsibility and corporate reputation: two separate concepts or two sides of the same coin?’, Corporate Reputation Review, 10 (4), 261–77.

Hodgson, P. (2006), ‘The rise and rise of the regulatory state’, The Political Quarterly, 77 (2), 247–54.

Hoffman, A. (2001), From Heresy to Dogma: An Institutional History of Corporate Environmentalism, Stanford, CA: Stanford University Press.

Holliday, C., S. Schmidheiny and P. Watts (2002), Walking the Talk: The Business Case for Sustainable Development, San Francisco, CA: Berrett-Koehler Publishers.

Holtz, U. (2007), ‘Implementing the United Nations convention to combat desertification from a parliamentary point of view: critical assessment and challenges ahead’, paper presented at the Seventh Session of UNCCD’s Parliamentarians Forum, Madrid, Spain, 12–13 September.

Hopkins, M. (2003), The Planetary Bargain: Corporate Social Responsibility Matters, Oxford: Earthscan Publications.

Howard, R. (2009), Arctic Gold Rush: The New Race for Tomorrow’s Natural Resources, London: Continuum.

Huffington Post (2011), ‘The sexiest PETA ads of all time!’, accessed 1 December 2012 at http://www.huffingtonpost.com/2009/06/21/the-sexiest-peta-ads-of-a_n_217731.html.

Human Rights Watch (1999), ‘The price of oil’, New York: Human Rights Watch, 161, accessed 25 August 2011 at http://www.hrw.org/en/reports/1999/02/23/price-oil.

Human Rights Watch (2012), ‘World Report 2012: Burma’, accessed 1 February 2014 at http://www.hrw.org/world-report-2012/world-report-2012-burma.

Hummels, G. (1998), ‘Organizing ethics: a stakeholder debate’, Journal of Business Ethics, 17 (13), 1403–19.

Hymas, L. (2009), ‘Green-biz pioneer Ray Anderson says sustainability literally pays for itself’, accessed 30 March 2015 at http://grist.org/article/2009-10-19-ray-anderson-sustainability-interview-book/.

Ignatius, D. (1999), ‘A global marketplace means global vulnerability’, Washington Post, 22 June, accessed 4 May 2011 at http://www.globalpolicy.org/globaliz/special/globvuln.htm.

Ina, K. (2012), ‘Made by Toyota: aiming for global quality assurance’, accessed 23 February 2015 at http://www.reliableplant.com/Read/3624/made-by-toyota-aiming-for-global-quality-assurance.

Independent Pricing and Regulatory Tribunal of New South Wales (2006), ‘Investigation into the burden of regulation in NSW and improving regulatory efficiency: issues paper’, accessed 13 September 2015 at http://www.ipart.nsw.gov.au/files/sharedassets/website/trimholdingbay/section_9_regulation_review_-_issues_paper_-_website_document.pdf.

Innocent, E., M. Samy, R. Bampton and A. Halabi (2011), ‘The relationship between corporate social responsibility and profitability: the case of Royal Dutch Shell Plc’, Corporate Reputation Review, 14 (4), 249–61.

Interbrand (2011), ‘100 best global brands 2011’, accessed 15 February 2012 at http://www.rankingthebrands.com/The-Brand-Rankings.aspx?rankingID=37&year=368.

Interface Inc. (2013a), ‘Looking beyond sustainability: Interface explores restorative enterprise at Greenbuild 2013’, accessed 11 July 2016 at http://interfaceinc.scene7.com/is/content/InterfaceInc/Interface/Americas/Website%20&%20Content%20Assets/Documents/Press%20Releases/Greenbuild%202013/wc_greenbuild2013pr.pdf.

Interface Inc (2013b), ‘Interface expands and adapts definition of sustainability with evolving eco and social Metrics’, accessed 31 March 2015 at https://us.vocuspr.com/Newsroom/ViewAttachment.aspx?SiteName=interfaceIFrame&Entity=PRAsset&AttachmentType=F&EntityID=120183&AttachmentID=836625ad-11e1-40d3-bb8a-6fc761770f8e.

Interface (2015a), ‘Go beyond’, accessed 1 April 2015 at http://www.interfaceflor.com.au/files/files/pdf/sustainability/GoBeyond_Brochure.pdf.

Interface (2015b), ‘Just the facts guide: how to choose the most sustainable products and what to ask the manufacturers’, accessed 1 April 2015 at http://www.interfaceflor.se/web/sustainability/just_the_facts.

Interface Inc. (2008), ‘The seven fronts (faces of Mt. Sustainability)’, accessed 7 October 2009 at http://www.interfaceflor.eu/web/sustainability/mission_zero/seven_front.

Interface Inc. (2009), ‘InterfaceFLOR – mission zero (2009)’, accessed 30 March 2015 at https://www.youtube.com/watch?v=NrsK4Vn1ExY.

Interface Inc. (2012a), ‘I am mission zero’, accessed 30 March 2015 at https://www.youtube.com/user/IAmMissionZero.

Interface Inc. (2012b), ‘Interface announces pending sale of Bentley Prince Street to Dominus Capital’, accessed 28 March 2015 at https://us.vocuspr.com/Newsroom/ViewAttachment.aspx?SiteName=interfaceI Frame&Entity=PRAsset&AttachmentType=F&EntityID=118904&AttachmentID=4f2e0da9-7d5d-4fd2-8499-005fbf364464.

Interface Europe (n.d.), ‘Interface Europe: our progress to zero’, accessed 25 March at http://www.interfaceflor.co.uk/webapp/wcs/stores/GetMediaBytes?mediaReference=63409.

InterfaceRAISE (2010a), Mission Zero: The Power of a Challenging Vision, accessed 5 May 2014 at http://www.interfacecutthefluff.com/tag/interfaceraise/.

InterfaceRAISE (2010b), Embedded Sustainability: One Mind at a Time, accessed 5 May at http://www.interfacecutthefluff.com/tag/interfaceraise/.

Intergovernmental Panel on Climate Change (2007), ‘IPCC fourth assessment report: climate change 2007’, accessed 30 April 2011 at http://www.ipcc.ch/publications_and_data/publications_and_data_reports.shtml#1.

International Business Leaders Forum (2011), ‘The Millennium poll on corporate social responsibility’, accessed 11 August 2011 at http://www-dev.iblf.org/resources/general.jsp?id=85.

International Council of Chemical Associations (2011a), ‘Responsible Care Global Charter’, accessed 1 September 2011 at http://www.cefic.org/Documents/ResponsibleCare/RC_GlobalCharter2006%5b1%5d.pdf.

International Finance Corporation (2005), ‘Toolkit: developing corporate governance codes of best practice’, Global Corporate Governance Forum, Washington, DC: World Bank Group, accessed 25 August 2011 at http://www.ifc.org/wps/wcm/connect/topics_ext_content/ifc_external_corporate_site/corporate+governance/publications/toolkits+and+manuals/toolkit2_codes_of_best_practice.

Irvine, S. (1989), ‘Consuming fashions? The limits of green consumerism’, The Ecologist, 19 (3), 88–9.

Iyengar, R., J. Kargar and M. Sundararajan (2011), ‘Why are firms admired?’, Corporate Reputation Review, 14 (3), 200–20.

Jackson, I. and J. Nelson (2004), Profits With Principles: Seven Strategies for Delivering Value with Values, New York: Doubleday.

Jackson, K. (2004), Building Reputational Capital: Strategies for Integrity and Fair Play that Improve the Bottom Line, New York: Oxford University Press.

Jaffe, N.R. and J. Weiss (2006), ‘The self-regulating corporation: how corporate codes can save our children’, Fordham Journal of Corporate & Financial Law, 11 (4), 893–922.

Jenkins, R. (2001), ‘Corporate codes of conduct: self-regulation in a global economy’, Technology, Business and Society Programme, United Nations Research Institute for Social Development, No. 2, April, pp. 1–42.

Jewell, M. (2004), ‘USA Inc: the corporate government tapestry of George Bush’, in Clint Willis and Nate Hardcastle (eds), The I Hate Corporate America Reader: How Big Companies from McDonald’s to Microsoft Are Destroying Our Way of Life, Cambridge, MA: Da Capo Press, pp. 127–39.

Johnson, Chalmers (2004), Blowback: The Costs and Consequences of American Empire, New York: Holt Paperbacks.

Johnson, V. and S. Peppas (2003), ‘Crisis management in Belgium: the case of Coca-Cola’, Corporate Communications: An International Journal, 18 (1), 18–22.

Jones, M. and G. Sutherland (1999), ‘Implementing Turnbull: a boardroom briefing’, London: The Institute of Chartered Accountants in England and Wales, accessed 1 May 2011 at http://www.icaew.com/~/media/corporate/files/technical/research%20and%20academics/publications%20and%20projects/corporate%20governance%20publications/implementing%20turnbull.ashx.

Jones, S. (2010), ‘Toyota now the Tiger Woods of motoring, recall to cost $US 80m a day’, Dow Jones Newswires, 28 January.

Jordana, J. and D. Levi-Faur (2004), The Politics of Regulation: Institutions and Regulatory Reforms for the Age of Governance, Cheltenham, UK and Northampton, MA, USA: Edward Elgar Publishing.

Karliner, J. (1997), The Corporate Planet, San Francisco, CA: Sierra Club Books.

Kasperson, J., R. Kasperson, N. Pidgeon and P. Slovic (2003), ‘The social amplification of risk: assessing fifteen years of research and theory’, in Nick Pidgeon, Roger Kasperson and Paul Slovic (eds), The Social Amplification of Risk, New York: Cambridge University Press, pp. 13–46.

Kazin, M. (2002), ‘A patriotic left’, Dissent, 49 (4), 41–4.

Kegley, C. and S. Blanton (2009), World Politics: Trends and Transformations, 2009–2010 Update Edition, Florence, KY: Wadsworth Publishing.

Kegley, C. and E. Wittkopf (2004), World Politics: Trend and Transformation, New York: Palgrave Macmillan.

Kehr, J. (2011), The Inconvenient Skeptic: The Comprehensive Guide to the Earth’s Climate, John Kehr Publishing.

Kennedy, S. (1977), ‘Nurturing corporate images’, European Journal of Marketing, 11 (3), 119–64.

Keohane, R. and J. Nye (1977), Power and Interdependence: World Politics in Transition, Boston, MA: Little, Brown Books.

Khan, S. (1994), Nigeria: The Political Economy of Oil, Oxford: Oxford University Press.

Killer Coke (n.d.), Killer Coke website, accessed 15 June 2013 at http://killercoke.org/.

Kimes, B. (2004), Pioneers, Engineers, and Scoundrels: The Dawn of the Automobile in America, Warrendale, PA: Society of Automotive Engineers Inc.

Kindleberger, C. (1969), American Business Abroad: Six Lectures on Direct Investment, New Haven, CT: Yale University Press.

King, A. and M. Lenox (2000), ‘Industry self-regulation without sanctions: the chemical industry’s responsible care program’, The Academy of Management Journal, 43 (4), 698–716.

King, D. (1997), ‘The big polluter and the constructing of Ok Tedi: eco-imperialism and underdevelopment along the Ok Tedi and Fly Rivers of Papua New Guinea’, in G. Banks and C. Ballard (eds), The Ok Tedi Settlement: Issues, Outcomes and Implications, Canberra: Australian National University.

King, D. (2000), ‘Stakeholders and spindoctors: the politicisation of corporate reputations’, Hawke Institute Working Paper Series, No. 5, accessed 24 August 2004 at http://www.unisa.edu.au/Documents/EASS/HRI/working-papers/wp5.pdf.

Kitchen, P. (2013), ‘Corporate identity antecedents and components: toward a theoretical framework’, Corporate Reputation Review, 16 (4), 263–84.

Klare, M. (2002), Resource Wars: The New Landscape of Global Conflict, New York: Holt Paperbacks.

Klare, M. (2012), The Race for What’s Left: The Global Scramble for the World’s Last Resources, New York: Picador.

Klein, D. (1968), ‘The introduction, increase, and crash of reindeer on St. Matthew Island’, The Journal of Wildlife Management, 32, 350–67.

Klein, N. (2001), No Logo, New York: HarperCollins.

Klein, N. (2002a), Windows and Fences: Dispatches from the Front Lines of the Globalisation Debate, London: Flamingo.

Klein, N. (2002b), ‘Farewell to the “end of history”: organization and vision in anti-corporate movements’, Socialist Register, 38, 1–13.

Klein, N. (2011), ‘Occupy Wall Street: the most important thing in the world now’, The Nation, 6 October, accessed 6 October 2011 at http://www.thenation.com/article/163844/occupy-wall-street-most-important-thing-world-now.

Kolk, A. and D. Levy (2004), ‘Multinationals and global climate change: issues for the automotive and oil industries’, Research in Global Strategic Management, 9, 171–93.

Korten, D. (2001), When Corporations Rule the World, San Francisco, CA: Berrett-Koehler Publishers.

Korten, D. (2002), ‘Predatory corporations’, in Geoffrey Evans, James Goodman and Nina Lansbury (eds), Moving Mountains: Communities Confront Mining Globalisation, London: Zed Books, pp. 1–18.

Korten, D. (2006), The Great Turning: From Empire to Earth Community, San Francisco, CA: Berrett-Koehler Publishers.

Kurlantzick, J. (2004), ‘Taking multinationals to court: how the Alien Torts Act promotes human rights’, World Policy Journal, 21 (1), 60–67.

Lad, L. and C. Caldwell (2009), ‘Collaborative standards, voluntary codes and industry self-regulation: the role of third-party organizations’, Journal of Corporate Citizenship, 35, 67–80.

Lampikoski, T. (2012), ‘Green, innovative, and profitable: a case study of managerial capabilities at Interface Inc.’, Technology Information Management Review, November, pp. 4–12.

Lange, D., P. Lee and Y. Dai (2011), ‘Organizational reputation: a review’, Journal of Management, 37 (1), 153–84.

Lapierre, D. and J. Moro (2002), Five Past Midnight in Bhopal: The Epic Story of the World’s Deadliest Industrial Disaster, New York: Grand Central Publishing.

LaPlant, K. (1999), ‘The Dow Corning crisis: a benchmark’, Public Relations Quarterly, 44 (2), 32–3.

Larkin, J. (2003), Strategic Reputation Risk Management, Basingstoke: Palgrave Macmillan.

Larner, W. (2000), ‘Neo-liberalism, policy, ideology, governmentality’, Studies in Political Economy, 63, 5–25.

Lasswell, H. (1958), Politics: Who Gets What, When, How, New York: Meridian.

Laufer, W. (2008), Corporate Bodies and Guilty Minds: The Failure of Corporate Criminal Liability, Chicago, IL: University of Chicago Press.

Lavery/Pennell (2014), ‘The new industrial model: greater profits, more jobs and reduced environmental impacts’, accessed 14 May 2015 at http://laverypennell.com/wp-content/uploads/2014/03/New-Industrial-Model-report.pdf.

Leech, G. (2001), ‘Coca-Cola accused of using death squads to target union leaders’, Columbia Journal, 21 July, accessed 1 May 2011 at http://colombiajournal.org/colombia73.htm.

Leith, D. (2002), The Politics of Power: Freeport in Suharto’s Indonesia, Honolulu: University of Hawaii Press.

Lemke, T. (2000), ‘Foucault, governmentality and critique’, accessed 30 April 2011 at http://www.thomaslemkeweb.de/publikationen/Foucault,%20Governmentality,%20and%20Critique%20IV-2.pdf.

Lennox, M. (2006), ‘The role of private decentralized institutions in sustaining industry self-regulation’, Organizational Science, 17 (6), 677–90.

Levelle, M. (2014), ‘Coast guard blames Shell risk-taking in Kulluk Rig accident’, National Geographic, 4 April, accessed 24 April 2014 at http://news.nationalgeographic.com/news/energy/2014/04/140404-coast-guard-blames-shell-in-kulluk-rig-accident/.

Levi-Faur, D. (2005), ‘The global diffusion of regulatory capitalism’, The Annals of the American Academy of Politics and the Social Sciences, 598, 12–32.

Levi-Faur, D. and J. Jordana (2005), ‘The making of a new regulatory order’, American Academy of Political and Social Science, 598, 6–9.

Levy, B. and P. Spiller (1994), ‘The institutional foundations of regulatory commitment: a comparative analysis of telecommunications regulation’, Journal of Law Economics and Organization, 10 (2), 201–46.

Lewis, M. (1992), Green Delusions: An Environmentalist Critique of Radical Environmentalism, Durham, NC: Duke University Press.

Liker, J. (2004), The Toyota Way: 14 Management Principles from the World’s Greatest Manufacturer, New York: McGraw-Hill Professional.

Liker, J. (2010), ‘Japanese automaker’s recall don’t invalidate its vaunted production system’, Industrial Engineer, May.

Liker, J. and T. Ogden (2011), Toyota Under Fire: How Toyota Faced the Challenges of Recall and the Recession to Come Out Stronger, New York: McGraw-Hill.

Liker, J., M. Hoseus and the Centre for Quality People and Organizations (2008), Toyota Culture: The Heart and Soul of the Toyota Way, New York: McGraw-Hill.

Lipset, S. (1981), Political Man: The Social Basis of Politics, Cambridge, MA: Johns Hopkins University Press.

Locke, R., M. Amengual and A. Mangla (2009), ‘Virtue out of necessity?: Compliance, commitment, and the improvement of labor conditions in global supply chains’, Politics and Society, 37, 319–51.

Lodge, M. (2008), ‘Regulation, the regulatory state and European politics’, unpublished paper, accessed 16 September 2011 at http://aei.pitt.edu/7951/.

Lubbers, E. (2002), Battling Big Business: Countering Greenwash, Infiltration, and other Forms of Corporate Deception, London: Green Books.

Lubbers, E. (2012), Secret Manoeuvres in the Dark: Corporate and Police Spying on Activists, London: Pluto Press.

Lubin, G. (2010), ‘BP CEO Tony Hayward Apologizes for His Idiotic Statement: “I’d Like My Life Back”’, accessed 18 June 2016 at http://www.businessinsider.com.au/bp-ceo-tony-hayward-apologizes-for-saying-id-like-my-life-back-2010-6?r=US&IR=T.

Lupton, D. (1999), Risk, London: Routledge.

Luttwak, E. (2004), ‘Rewarding terror in Spain’, New York Times, 16 March, accessed 30 April 2011 at http://www.nytimes.com/2004/03/16/opinion/16LUTT.html.

Macalister, T. (2006), ‘Shell safety under fire as Brent Bravo deaths judged preventable’, The Guardian, 19 July, accessed 25 August 2011 at www.guardian.co.uk/business/2006/jul/19/oilandpetrol.news1.

Macalister, T. (2016), ‘Shell says it will limit solar investment until it proves profitable’, The Guardian, 26 May, accessed 27 May 2016 at https://www.theguardian.com/business/2016/may/26/shell-limit-solar-investment-until-profitable.

McCrudden, C. (1999), Regulation and Deregulation, Oxford: Oxford University Press.

MacDonald, K. (2011), ‘Re-thinking “spheres of responsibility”: business responsibility for indirect harm’, Journal of Business Ethics, 99 (4), 549–63.

McDonough, W. (2007), ‘Heroes of the environment: Ray Anderson’, accessed 10 March 2015 at http://content.time.com/time/specials/2007/article/0,28804,1663317_1663322_1669929,00.html.

McKinsey and Company (2004), ‘Assessing the Global Compact’s impact’, accessed 30 April 2011 at http://www.unglobalcompact.org/docs/news_events/9.1_news_archives/2004_06_09/imp_ass.pdf.

McNicholas, P. and C. Windsor (2011), ‘The BP gulf oil spill: failed regulatory and corporate governance systems analysed through a regulatory capitalist lens’, accessed 14 September 2011 at https://works.bepress.com/carolyn_windsor/15/.

Majone, G. (1994), ‘The rise of the regulatory state in Europe’, West European Politics, 17, 77–101.

Majone, G. (1997), ‘From the positive to the regulatory state’, Journal of Public Policy, 17 (2), 139–67.

Makower, J. (1994), Beyond the Bottom Line: Putting Social Responsibility to Work for Your Business and the World, New York: Simon and Schuster.

Manby, B. (1999), ‘The role and responsibility of oil multinationals in Nigeria’, Journal of International Affairs, 53 (1), 281–301.

Mander, J. (1970), ‘Ecopornography: one year and nearly a billion dollars later, advertising owns ecology’, Communication and Arts Magazine, 14 (2), 45–56.

Mander, J. and E. Goldsmith (eds) (1996), The Case Against the Global Economy and for a Turn Toward the Local, San Francisco, CA: Sierra Book Club.

Manheim, J. (2002), The Death of a Thousand Cuts: Corporate Campaigns and the Attack on the Corporation, Mahwah, NJ: Lawrence Erlbaum.

Manheim, J. and A. Holt (2013), ‘Contraband: activism and the leveraging of corporate reputation’, in Craig Carroll (ed.), Handbook of Communication and Corporate Reputation, London: Wiley Blackwell.

Mani, M. and D. Wheeler (1997), ‘In search of pollution havens? Dirty industry in the world economy, 1960–1995’, Organisation of Economic Co-operation and Development, accessed 2 July 2004 at http://www.oecd.org/dataoecd/25/4/2076285.pdf.

Maplecroft (2012), ‘44% of global oil production taking place in countries with a “high risk” of resource nationalism – new report’, accessed 5 April 2013 at http://maplecroft.com/about/news/resource_nationalism_index_2012.html.

Marcuse, H. (2004), The New Left and the 1960s: Collected Papers of Herbert Marcuse, London: Routledge.

Margulies, W. (2003), ‘Make the most of your corporate identity’, in John Balmer and Stephen Greyser (eds), Revealing the Corporation: Perspectives on Identity, Image Reputation, Corporate Branding, and Corporate-Level Marketing, London: Routledge, pp. 66–76.

Markwick, N. and C. Fill (1997), ‘Towards a framework for managing corporate identity’, European Journal of Marketing, 31 (5/6), 396–409.

Marx, K. and F. Engels (2011), The Communist Manifesto, Seattle, WA: CreateSpace International Publishing.

Mattli, W. and N. Woods (2009), The Politics of Global Regulation, Princeton, NJ: Princeton University Press.

May, B. (2005), ‘Under informed, over here’, accessed 6 June 2011 at http://www.guardian.co.uk/science/2005/jan/27/lastword.environment.

May, M. (2007), The Elegant Solution: Toyota’s Formula for Mastering Innovation, New York: The Free Press.

Meadows, D., Jorgen Randers and Dennis Meadows (2004), Limits to Growth: The 30-Year Update, White River Junction, VT: Chelsea Green Publishing.

Meadows, D., D. Meadows, J. Randers and W. Behrens (1972), The Limits to Growth, New York: Universe Books.

Melewar, T. (2008), Facets of Corporate Identity, Communication and Reputation, London: Routledge.

Mertes, T. (2000), ‘Tom Mertes on Naomi Klein, No Logo. Emblems of ownership: from branding hides to clothes, cattle to people?’, New Left Review, 4, July–August.

Meuller, J. (2007), The Remnants of War, New York: Cornell University Press.

Mikler, J. (2010), Greening the Car Industry: Varieties of Capitalism and Climate Change, Cheltenham, UK and Northampton, MA, USA: Edward Elgar Publishing.

Minerals Policy Institute (2000), ‘BHP investigates ocean dumping for nickel mine’, Mining Monitor, 5 (3), September, accessed 14 April 2015 at http://www.mpi.org.au/wp-content/uploads/2014/12/MINING_MONITOR_VOL5NO3.pdf.

Mining, Minerals and Sustainable Development (2002), ‘Mining for the future – appendix H: Ok Tedi riverine disposal case study’, accessed 14 April 2015 at http://pubs.iied.org/pdfs/G00561.pdf.

Mining, Minerals and Sustainable Development (n.d.), accessed 1 May 2011 at http://www.iied.org/mmsd-final-report.

Mio, C. and Fasan, M. (2013), ‘Does corporate social performance yield any tangible financial benefit during a crisis? An event study of Lehman Brothers’ bankruptcy’, Corporate Reputation Review, 15 (4), 263–84.

Mirre, J.C. (2013), The ‘Peak Oil’ Myth Debunked: There is Plenty of Oil for Another Century, Seattle, WA: CreateSpace Independent Publishing.

Mirvis, P., B. Googins and S. Kinnicutt (2010), ‘Vision, mission, values: guideposts to sustainability’, Organizational Dynamics, 39, 316–24.

Moline, M. (2001), ‘Former President of Mexico talks globalization’, The Topeka Capital, 4 May, accessed 23 August 2011 at http://findarticles.com/p/articles/mi_qn4179/is_20010504/ai_n11766552.

Monden, Y. (2011), Toyota Production System: An Integrated Approach to Just-in-Time, 4th edn, New York: Productivity Press.

Moody, R. (2005), The Risk We Run: Mining Communities and Political Risk Insurance, Dublin: International Books.

Moody, R. (2007), Rocks and Hard Places: The Globalization of Mining, London: Zed Books.

Moore, M. (2005), ‘A letter to all who voted for George Bush from Michael Moore’, accessed 9 May 2011 at http://www.opnlttr.com/letter/open-letter-george-w-bush-michael-moore.

Moran, A. (1995), ‘Tools of environmental policy: market instruments versus command and control’, in Robyn Eckersley (ed.), Markets, the State and the Environment: Towards Integration, Melbourne: Macmillan Australia, pp. 73–85.

Moran, T. (1974), Multinational Corporations and the Politics of Dependence: Copper in Chile, Princeton, NJ: Princeton University Press.

Morgan, J. and J. Liker (2006), The Toyota Product Development System, New York: The Productivity Press.

Morley, M. (2002), How to Manage Your Global Reputation: A Guide to the Dynamics of International Public Relations, New York: New York University Press.

Morris, S., B. Bartkus, M. Glasson and G. Steven Rhiel (2013), ‘Philanthropy and corporate reputation: an empirical investigation’, Corporate Reputation Review, 16 (4), 285–99.

Moskowitz, M. (2002), ‘What has CSR really accomplished?’, Business Ethics, 4 (3–4), 25–37.

Moss Kanter, R. (2009), SuperCorp: How Vanguard Companies Create Innovation, Profits, Growth, and Social Good, New York: Crown Business.

Mouawad, J. and D. Barboza (2005), ‘In seeking Unocal, Chevron ruffles an Asian partner’, 5 July, accessed 30 April 2011 at http://query.nytimes.com/gst/fullpage.html?res=990CE2DF1131F936A35754C0A9639C8B63.

Muchlinksi, P. (2001), ‘Human rights and multinationals: is there a problem?’, International Affairs, 77 (1), 31–47.

Multinational Monitor (2002), ‘Bad apples in a rotten system: the 10 worst corporations of 2002’, accessed 25 August 2011 at http://www.multinationalmonitor.org/mm2002/122002/mokhiber.html.

Nace, T. (2005), ‘Fighting back’, Gangs of America: The Rise of Corporate Power and the Disabling of Democracy, San Francisco, CA: Berrett-Koehler Publishers, pp. 197–218.

Naess, A. (2010), The Ecology of Wisdom: Writings by Arne Naess, Berkeley, CA: Counterpoint Press.

Nail, T. (2010), ‘Constructivism and the future anterior of radical politics’, in Anarchist Developments in Cultural Studies:‘Post-Anarchism Today’, pp. 73–4, accessed 3 March 2014 at http://www.Anarchist-Developments.org.

Nakajima, N. and W. Vanderburg (2005), ‘A failing grade for our efforts to make our civilization more environmentally sustainable’, Bulletin of Science, Technology and Society, 25 (2), 129–44.

Nakamura, L. (2003), ‘A trillion dollars a year in intangible investment in the new economy’, in John Hand and Baruch Lev (eds), Intangible Assets: Values, Measures, Risks, Oxford: Oxford University Press, pp. 9–47.

National Highway Traffic Safety Administration (2010), ‘Secretary LaHood announces DOT is seeking maximum civil penalty from Toyota’, 5 April, accessed 3 December 2012 at http://www.nhtsa.gov/PR/DOT-59-10.

Neef, D. (2003), Managing Corporate Reputation and Risk: A Strategic Approach Using Knowledge Management, New York: Butterworth-Heinemann.

Net-Works (n.d.), Net-Works website, accessed 5 January 2015 at http://net-works.com/.

Neufeld, E. (2011), ‘Lost in translation? Toyota and the recall scandal’, in Parissa Haghirian and Philippe Gagnon (eds), Case Studies in Japanese Management, London: World Scientific, pp. 231–45.

Neumayer, E. (2001), ‘Picking holes in a litany of loss’, Times Higher Education Supplement, 16 November, accessed 5 June 2007 at www.timeshighereducation.co.uk/story.asp?sectioncode=26&storycode=165814.

Nielson, R. (2005), The Little Green Handbook: A Guide to Critical Global Trends, Melbourne: Scribe.

Nordhaus, T. and M. Shellenberger (2007), Break Through: From the Death of Environmentalism to the Politics of Possibility, New York: Houghton Mifflin Company.

North, D. (1990), Institutions, Institutional Change and Economic Performance, Cambridge: Cambridge University Press.

O’Brien, K. (2011), ‘Interview – Bob Graham’, 4 Corners, Australian Broadcasting Commission, accessed 13 September 2011 at http://www.abc.net.au/4corners/content/2011/s3164554.htm.

O’Brien, R. and M. Williams (2010), Global Political Economy: Evolution and Dynamics, 3rd edn, London: Palgrave Macmillan.

O’Callaghan, T. (2007a), ‘Anti-American heroes: the rhetoric of moral outrage’, in B. O’Conner (ed.), Anti-Americanism: History, Causes, Themes, vol. 4, London: Greenwood Press, pp. 197–220.

O’Callaghan, T. (2007b), ‘Disciplining MNEs: reputation risk in an era of globalisation’, Global Society, 21 (1), 95–117.

O’Callaghan, T. (2009), ‘Regulation and governance in the Philippines mining sector’, The Asia Pacific Journal of Public Administration, 31 (1), 91–114.

O’Callaghan, T. (2010), ‘Patience is a virtue: regulation and governance in the Indonesian mining sector’, Resources Policy, 35 (3), 218–25.

O’Callaghan, T. and B. Spagnoletti (2015), ‘Corporate social responsibility and development partnerships: re(de)fining the corporate social responsibility agenda?’, in T. O’Callaghan and G. Graetz (eds), Mining in the Asia-Pacific Region: Risks, Challenges and Opportunities, New York: Springer.

O’Connor, B. (2007), Anti-Americanism: History, Causes, Themes, 4 vols, London: Greenwood World Publishing.

Office of Regulation Review (1998), A Guide to Regulation, Canberra: Commonwealth of Australia.

Ogus, A. (1994), Regulation: Legal Form and Economic Theory, London: Oxford University Press.

Ohmae, K. (1994), The Borderless World: Power and Strategy in the Global Marketplace, London: HarperCollins.

Ohmae, K. (1995), The End of the Nation State: The Rise of Regional Economies, London: HarperCollins.

Ohno, T. (1988), Toyota Production System: Beyond Large Scale Production, New York: Productivity Press.

Ohnsman, A., J. Green and K. Inoue (2010), ‘The humbling of Toyota’, Bloomberg Businessweek, 11 March.

Okonta, I. (2008), When Citizens Revolt: Nigerian Elites, Big Oil and the Ogoni Struggle for Self-Determination, Trenton, NJ: Africa World Press.

Okonta, I. and O. Douglas (2003), Where Vultures Feast: Shell, Human Rights and Oil, London: Verso.

Oldenziel, J. (2005), ‘The added value of the UN norms: a comparative analysis of the UN Norms for business with existing international instruments’, accessed 29 April 2011 at http://somo.nl/html/paginas/pdf/UN_Norms_report_news_2005_EN.pdf.

Olins, W. (2003), ‘Corporate identity: the myth and reality’, in John Balmer and Stephen Grayser (eds), Revealing the Corporation: Perspectives on Identity, Image, Reputation, Corporate Branding, and Corporate-Level Marketing, London: Routledge, pp. 53–65.

Olivera, O. and T. Lewis (2004), Cochabamba! Water War in Bolivia, New York: South End Press.

Omarova, S. (2011), ‘Wall Street as community of fate: toward financial industry self-regulation’, University of Pennsylvania Law Review, 159 (2), 411–92.

Omarova, S. and A. Feibelman (2008–09), ‘Risks, rules and institutions: a process for reforming the financial industry’, University of Memphis Law Review, 39 (4), 881–930.

Omoweh, D. (2005), Shell Petroleum Development Company, the State and Underdevelopment of Nigeria’s Niger Delta: A Study in Environmental Degradation, Trenton, NJ: Africa World Press.

O’Neil, K. (2004), ‘Transnational protest: states, circuses, and conflict at the frontline of global politics’, International Studies Review, 6 (2), 233–52.

Opp, K-D. (2009), Theories of Political Protest and Social Movements: Multidisciplinary Introduction, Critique, and Synthesis, London: Routledge.

Orellana, M. (2002), ‘Indigenous peoples, mining, and international law’, Mining, Minerals and Sustainable Development, January, accessed 6 June 2011 at http://pubs.iied.org/pdfs/G00529.pdf.

Organisation Internationale des Constructeurs d’Automobiles (2013), ‘World motor vehicle production: OICA correspondents survey’, accessed 31 December 2013 at http://www.oica.net/wp-content/uploads/2013/03/worldpro2012-modification-ranking.pdf.

Organisation for Economic Co-operation and Development (2000), ‘Guidelines for multinational enterprises’, accessed 30 May 2011 at http://www.oecd.org/department/0,3355,en_2649_34889_1_1_1_1_1,00.html.

O’Rourke, J. (2001), ‘Bridgestone/Firestone inc. and Ford Motor Company: how a product crisis ended a hundred year relationship’, Corporate Reputation Review, 4 (3), 255–64.

O’Rourke, J. and S. Collins (2008), Managing Conflict and Workplace Relationships, 2nd edn, Mason, OH: South-Western Cengage Learning.

Orsatto, R. and S. Clegg (1999), ‘The political ecology of organizations: toward a framework for analysing business–environment relationships’, Organization and the Environment, 12 (3), 263–79.

Osha, S. (2007), Ken Saro-Wiwa’s Shadow: Politics, Nationalism and the Ogoni Protest Movement, London: Adonis and Abbey Publishers.

Ostrom, E. (1990), Governing the Commons: The Evolution of Institutions for Collective Action, New York: Cambridge University Press.

Paine, T. (2009), Rights of Man, Common Sense, and Other Political Writing, Oxford: Oxford University Press.

Palast, G. (2004), ‘A well-designed disaster: the untold story of the Exxon Valdez’, in Clint Willis and Nate Hardcastle (eds), The I Hate Corporate America Reader: How Big Companies from McDonald’s to Microsoft are Destroying our Way of Life, Cambridge, MA: Da Capo Press, pp. 365–78.

Paltridge, G. (2010), The Climate Caper: Facts and Fallacies of Global Warming, Texas: Taylor Trade Publishing.   

Parker, C. (2002), The Open Corporation: Effective Self-Regulation and Democracy, Cambridge: Cambridge University Press.

Paterson, M. (2000), ‘Car culture and environmental politics’, Review of International Studies, 26 (2), 253–70.

Paterson, M. (2007), Automobile Politics: Ecology and Cultural Political Economy, Cambridge: Cambridge University Press.

Paterson, M. and S. Dalby (2006), ‘Empire’s ecological tyreprints’, Environmental Politics, 15 (1), 1–22.

Paul, J. and R. Kapoor (2008), International Marketing: Text and Cases, New Delhi: Tata McGraw-Hill.

Peel, M. (2010), A Swamp Full of Dollars: Pipelines and Paramilitaries at Nigeria’s Oil Frontier, Chicago, IL: Lawrence Hill Books.

Pegg, S. (2000), ‘Ken Saro-Wiwa: assessing the multiple legacies of a literary interventionist’, Third World Quarterly, 21 (4), 701–8.

Penniman, N. (2002), ‘Where’s the movement?’, The American Prospect, 16 September, accessed 1 March 2005 at http://prospect.org/article/wheres-movement.

Penrose, E. (1959), The Theory of the Growth of the Firm, Oxford: Oxford University Press.

Perlman, J. (2004), Citizen’s Primer for Conservation Activism: How to Fight Development in Your Community, Houston, TX: University of Texas Press.

Peters, G. (1999), Waltzing with the Raptors: A Practical Roadmap to Protecting Your Company’s Reputation, New York: John Wiley and Sons.

Pierson, C., F.G. Castles and I.K. Naumann (2013), The Welfare State Reader, 3rd edn, Cambridge: Polity Press.

Pies, I. and P. Koslowski (2013), Corporate Citizenship and New Governance: The Political Role of Corporations, New York: Springer.

Plate, E., M. Foy and Krehbiel, R. (2009), Best Practices for First Nation Involvement in Environmental Assessment Reviews of Development Projects, Vancouver, BC, accessed 24 February 2014 at http://www.newrelationshiptrust.ca/downloads/environmental-assessments-report.pdf.

Polet, F. (2007), The State of Resistance: Popular Struggles in the Global South, London: Zed Books.

Potter, M. (2007), ‘Royal Dutch Shell (RDSL) agreed to pay $352.6 million to non-US investors on Wednesday as it seeks to put behind it the reserves overbooking scandal that rocked the oil giant in 2004’, accessed 25 August 2011 at http://www.reuters.com/article/2007/04/11/us-shell-settlement-idUSWLB753220070411.

Prakash, A. (2000), ‘Responsible Care: an assessment’, Business & Society, 39 (2), 183–209.

Prakash, A. and M. Potoski (2006), The Voluntary Environmentalists: Green Clubs, ISO 14001, and Voluntary Environmental Regulations, Cambridge: Cambridge University Press.

Prakash Sethi, S. (1994), Multinational Corporations and the Impact of Public Advocacy on Corporate Strategy: Nestlé and the Infant Formula Controversy, New York: Springer.

Prakash Sethi, S. (2011), Globalization and Self-Regulation: The Crucial Role that Corporate Codes of Conduct Play in Global Business, London: Palgrave Macmillan.

PR News (2002), ‘Public relations in reputation rescue mode in accounting industry’, 58 (28), 22 July, accessed 1 May 2012 at http://www.prnewsonline.com/news/5755.html.

Project Underground (2006), ‘Shell in Nigeria’, accessed 25 August 2011 at http://www.thirdworldtraveler.com/Africa/Shell_Nigeria.html.

Quelch, J., C-I. Knoop and R. Johnson (2011), ‘Toyota recalls (A): hitting the skids’, Harvard Business School Case, 9-511-016.

Rabinow, P. and W. Sullivan (1988), Interpretive Social Science: A Second Look, Berkeley, CA: University of California Press.

Radford, T. (1995), ‘Marine scientists say sea dumping was best option’, The Guardian, 21 June.

Ragas, M. (2013), ‘Agenda building and agenda setting theory: which companies we think about and how we think about them’, in Craig Carroll (ed.), Handbook of Communication and Corporate Reputation, London: Wiley Blackwell.

Ramus, C. and I. Monteil (2005), ‘When are corporate environmental policies a form of greenwashing?’, Business and Society, 44 (4), 377–414.

Randall, Tom (2012), ‘How to clean five billion pounds of carpeting: Interface’, accessed 8 January 2013 at http://www.bloomberg.com/news/articles/2012-06-04/how-to-clean-five-billion-pounds-of-carpeting-interface.

Rawcliffe, P. (1993), ‘Eco-radicalism and green ideology’, Futures, May.

The Ray C. Anderson Foundation (2012), ‘Ray C. Anderson biography’, accessed 30 November 2014 at http://www.raycandersonfoundation.org/biography.

Reddy, S. (1995), ‘No grounds for dumping: the decommissioning and abandonment of offshore oil and gas platforms’, London: Greenpeace International, accessed 25 August 2011 at http://repub.eur.nl/res/pub/9404/ERS-2007-014-ORG.pdf.

Reingold, E. (1999), Toyota: People, Ideas and the Challenge of the New, London: Penguin.

Reputation Institute (2008), ‘Global pulse survey’, accessed 30 June 2009 at http://reputationinstitute.com/events/Global_Pulse_2008_Results.pdf.

Reputex (2008), ‘Low carbon survey’, accessed 2 May 2011 at http://worldisgreen.files.wordpress.com/2008/07/mr-reputex_announces_australias_best_low_carbon_companies_030708.pdf.

Reuters (2010), ‘Prius recall puts Toyota troubles into overdrive’, accessed 14 January 2011 at http://blogs.reuters.com/breakingviews/2010/02/09/prius-recall-puts-toyota-troubles-into-overdrive/.

Richardson, P. (2004), ‘Corporate crime in a globalized economy: an examination of the corporate legal conundrum and positive prospects for peace’, Journal of Public and International Affairs, 15, 166–89.

Ricoeur, P. (1981), Hermeneutics and the Human Sciences: Essays on Language, Action and Interpretation, Cambridge: Cambridge University Press.

Rikowski, G. (2001), The Battle in Seattle: Its Significance for Education, London: The Tufnell Press.

Robèrt, K-H. (2008), The Natural Step Story: Seeding a Quiet Revolution, Gabriola Island, BC: New Catalyst Books.

Roberts, P. and G. Dowling (2002), ‘Corporate reputation and sustained superior financial performance’, Strategic Management Journal, 23 (12), 1077–93.

Robinson, G. (2013), Global Warming-Alarmists, Skeptics and Deniers: A Geoscientist Looks at the Science of Climate Change, Abbeville: Moonshine Cove Publishing.

Ronit, K. (2001), ‘Institutions of private authority in global governance: linking territorial forms of self-regulation’, Administration and Society, 33 (5), 555–78.

Rosebro, J. (2007), ‘Automakers rally US citizens to oppose higher fuel economy standards’, Green Car Congress, 27 May, accessed 28 May 2007 at http://www.greencarcongress.com/2007/05/automakers_rall.html.

Roszak, T. (1970), The Making of a Counter Culture: Reflections on the Technocratic Society and its Youthful Opposition, London: Faber.

Royal Dutch Shell (1995), ‘Press release: clear thinking in troubled times’, Shell Petroleum Development Company, 31 October, accessed 25 August 2011 at http://www.icai-online.org/xp_resources/icai//oil_companies//roles_and_responsibility.pdf.

Royal Dutch Shell (1998), Profits and Principles: Does There Have to be a Choice, London: Royal Dutch Shell, accessed 25 August 2011 at http://sustainabilityreport.shell.com/2010/servicepages/previous/files/shell_report_1998.pdf.

Royal Dutch Shell (2002), ‘Meeting the energy challenge: The Shell Report’, London: Royal Dutch Shell, accessed 25 August 2011 at http://sustainabilityreport.shell.com/2008/servicepages/downloads/files/download2.php?file=shell_report_2002.pdf.

Royal Dutch Shell (2008), ‘Brent Spar dossier’, accessed 25 August 2011 at http://www-static.shell.com/static/gbr/downloads/e_and_p/brent_spar_dossier.pdf.

Royal Dutch Shell (2010), ‘Shell and Cosan: fuelling a lower-carbon future with biofuels’, accessed 18 March 2014 at http://www.shell.com/media/news-and-media-releases/2011/shell-cosan-raizen-biofuels.html.

Royal Dutch Shell (2011a), ‘Human rights’, accessed 8 May 2011 at http://www.shell.com/sustainability/transparency/human-rights.html.

Royal Dutch Shell (2011b), ‘Shell at a glance’, accessed 25 August 2011 at http://www.shell.com/home/content/aboutshell/at_a_glance/.

Royal Dutch Shell (2011c), ‘Sustainability report’, accessed 2 February 2014 at http://reports.shell.com/sustainability-report/2011/servicepages/welcome.html.

Royal Dutch Shell (2011d), ‘Sustainable development at Shell’, accessed 24 February 2015 at https://www.shell.com.au/environment-society/sustainable-development.html.

Royal Dutch Shell (2012), ‘Sustainability report’, accessed 2 February 2012 at http://reports.shell.com/sustainability-report/2012/servicepages/welcome.html.

Royal Dutch Shell (2013), ‘Sustainability report’, accessed 2 September 2014 at http://reports.shell.com/sustainability-report/2013/servicepages/welcome.html.

Royal Dutch Shell (2014), ‘General business principles’, accessed 30 January 2015 at http://s05.static-shell.com/content/dam/shell-new/local/global-content-packages/corporate/sgbp-english.pdf.

Rubenstein, J. (2008), Making and Selling Cars: Innovation and Change in the U.S. Automotive Industry, Baltimore, MD: Johns Hopkins University Press.

Ruggie, J-G. (2002), ‘The theory and practice of learning networks: corporate social responsibility and the Global Compact’, Journal of Corporate Citizenship, 5, January, 27–36.

Ruggie, J-G. (2004), ‘Reconstituting the global public domain: issues, actors and practices’, European Journal of International Relations, 10 (4), 499–531.

Safety Research and Strategy (2010), ‘Toyota unintended acceleration complaints update’, accessed 13 October 2010 at http://www.safetyresearch.net/2010/03/04/toyota-unintended-acceleration-complaints-update-2/.

Sage, G. (1999), ‘Justice Do It! The Nike Transnational Advocacy Network: Organization, Collective Actions, and Outcomes’, Sociology of Sport Journal, 16 (3), 206–35.

Saikal, A. (2009), The Rise and Fall of the Shah: Iran from Autocracy to Religious Rule, Princeton, NJ: Princeton University Press.

Sale, R. and E. Potapov (2009), The Scramble for the Arctic: Ownership, Exploitation and Conflict in the Far North, London: Frances Lincoln.

Sampson, A. (1973), The Sovereign State: The Secret History of ITT, London: Coronet.

Sampson, A. (1975), The Seven Sisters: The Great Oil Companies and the World They Shaped, New York: Viking Press.

Sasser, E., A. Prakash, B. Cashore and G. Auld (2006), ‘Direct targeting as an NGO political strategy: examining private authority regimes in the forestry sector’, Business and Politics, 8 (3), 1–32.

Scherer, A.G. and G. Palazzo (2010), Handbook of Research on Global Corporate Citizenship, Cheltenham, UK and Northampton, MA, USA: Edward Elgar Publishing.

Schermerhorn, J. (2012), Exploring Management, 3rd edn, New York: Wiley & Sons.

Schiavone, M. (2007), Unions in Crisis? The Future of Organized Labor in America, New York: Praeger.

Schlesinger, S. and S. Kinzer (2005), Bitter Fruit: The Story of the American Coup in Guatemala, Cambridge, MA: David Rockefeller Center on Latin American Studies.

Schmit, J. (2010), ‘Regulators share blame in BP oil spill, lawmakers say’, USA Today, 20 July, accessed 16 September at http://www.usatoday.com/money/industries/energy/2010-07-20-oil-spill-hearing_N.htm.

Schnietz, K. and M. Epstein (2005), ‘Exploring the financial value of a reputation for corporate social responsibility during a crisis’, Corporate Reputation Review, 7 (4), 327–45.

Scholte, J. Aart (1997), ‘The globalization of world politics’, in John Baylis and Steve Smith (eds), The Globalization of World Politics: An Introduction to International Relations, Oxford: Oxford University Press, pp. 13–30.

Schoon, N. (1997), ‘David’s great victory over Goliath’, The Independent, 21 June, p. 19, accessed 25 August 2011 at http://www.independent.co.uk/news/uk/davids-great-victory-over-goliath-1587532.html.

Schwartz, F. (2002), Nestlé: The Secrets of Food, Trust and Globalization, Toronto: Key Porter Books.

Schwartz, P. and B. Gibb (1999), When Good Companies Do Bad Things: Responsibility and Risk in an Age of Globalisation, New York: Wiley & Sons.

Scott, J. (2005), ‘Beyond the war of words: cautious resistance and calculated conformity’, in Louise Amoore (ed.), The Global Resistance Reader, London: Routledge, pp. 392–410.

Scruton, R. (2007), The Palgrave Macmillan Dictionary of Political Thought, 3rd edn, London: Sage.

Securities and Exchange Commission (2012), ‘What is a Ponzi Scheme?’, accessed 30 January 2013 at http://www.sec.gov/answers/ponzi.htm.

Seeger, M. (2010), ‘Image restoration and the Toyota recall’, Communication Currents, 5 (2), accessed 15 April 2011 at http://www.natcom.org/CommCurrentsArticle.aspx?id=967.

Seeger, M. and R. Ulmer (2001), ‘Virtuous responses to organizational crises: Aaron Feuerstein and Milt Cole’, Journal of Business Ethics, 31 (4), 369–76.

Sell, S. (1999), ‘Multinational corporations as agents of change: the globalization of intellectual property rights’, in Claire Cutler, Virginia Haufler and Tony Porter (eds), Private Authority and International Affairs, New York: State University of New York Press, pp. 169–98.

Sessions, G. (1995), Deep Ecology for the Twenty-First Century, Boston, MA: Shambhala Publications.

The Shell Foundation (2011), ‘About Us’, accessed 25 August 2011 at http://www.shellfoundation.org/About-Us.aspx.

Shifferes, S. (2003), ‘US names coalition of the willing’, accessed 29 April 2011 at http://news.bbc.co.uk/2/hi/americas/2862343.stm.

Skeel, D. (2005), ‘Corporate shaming revisited: an essay for Bill Klein’, Berkeley Business Law Journal, 105, 107–15.

Sluyterman, K. (2010), ‘Royal Dutch Shell: company strategies for dealing with environmental issues’, Business History Review, 84 (2), 203–26.

Smarzynska, B. and Shang-Jin Wei (2001), ‘Pollution havens and foreign direct investment: dirty secret or popular myth?’, National Bureau of Economic Research, Working Paper No. 8465, accessed 2 January 2004 at http://www.nber.org/papers/w8465.

Smil, V. (2008), ‘Moore’s curse and the great energy delusion’, The American: A Magazine of Ideas, 19 November, accessed 15 November 2009 at http://www.vaclavsmil.com/wp-content/uploads/docs/smil-article-20081119-the_American.pdf.

Sobol, R. (1993), Bending the Law: The Story of the Dalkon Shield Bankruptcy, Chicago, IL: Chicago University Press.

Sontag, S. (2001), ‘Talk of the town’, The New Yorker, 24 September, accessed 29 May 2005 at http://www.newyorker.com/archive/2001/09/24/010924ta_talk_wtc.

Spagnoletti, B. and T. O’Callaghan (2011), ‘Going undercover: the paradox of political risk insurance’, Asia-Pacific Journal of Risk and Insurance, 5 (2).

Spagnoletti, B. and T. O’Callaghan (2013), ‘Let there be light: alleviating energy poverty in Asia’, Energy Policy, 63, 726–37.

Spar, D. (1998), ‘The spotlight and the bottom line: how multinationals export human rights’, Foreign Affairs, 7 (2), 7–12.

Spar, D. and L. La Mure (2003), ‘The power of activism: assessing the impact of NGOs on global business’, California Management Review, 45 (3), 78–101.

Spear, S. and K. Bowen (1999), ‘Decoding the DNA of the Toyota Production System’, Harvard Business Review, September–October.

Starr, A. (2000), Naming the Enemy: Anti-corporate Movements Confront Globalisation, Sydney: Pluto Press.

Stauber, J. and S. Rampton (1995), Toxic Sludge is Good for You: Lies, Damn Lies and the Public Relations Industry, London: Robinson.

Stern, N. (2007), The Economics of Climate Change: The Stern Review, Cambridge: Cambridge University Press.

Stewart, D. (2010), ‘Toyota and the end of Japan’, Newsweek, 5 March, accessed 5 March 2010 at http://www.newsweek.com/id/234574.

Stewart, T. and A. Raman (2007), ‘Lessons from Toyota’s long drive’, Harvard Business Review, July–August, pp. 74–83.

Strange, S. (1996), The Retreat of the State: The Diffusion of Power in the World Economy, Cambridge: Cambridge University Press.

Strasser, K. (2011), Myths and Realities of Business Environmentalism: Good Works, Business or Greenwash?, Cheltenham, USA and Northampton, MA, USA: Edward Elgar Publishing.

Stuart, H. (2003), ‘The effect of corporate structure on corporate identity management’, in John Balmer and Stephen Greyser (eds), Revealing the Corporation: Perspectives on Identity, Image Reputation, Corporate Branding, and Corporate-Level Marketing, London: Routledge, pp. 106–23.

Stubbs, W. and C. Cocklin (2006), ‘An ecological modernist interpretation of sustainability: the case of Interface Inc.’, Business Strategy and the Environment, 17, 512–23.

Sullivan, A. (1989), ‘Exxon tries to spread the blame around before Valdez claims go to trial’, Wall Street Journal, 7 June, B8.

Suzuki, D. (1993), Time to Change, Toronto: Stoddart Publishing.

Taleb, N.N. (2010), The Black Swan: The Impact of the Highly Improbable, New York: Random House.

Tata, R. (2013), How Detroit Became the Automotive Capitol of the World: The Story Behind the Founding of the U.S. Auto Industry, Bloomington, IN: Author House.

Taylor, B. (2006), ‘Shell shock: why do good companies do bad things?’, Corporate Governance: An International Review, 14 (3), 181–93.

Taylor, C. (1992), The Ethics of Authenticity, Cambridge, MA: Harvard University Press.

Taylor, C. (2007), ‘The age of authenticity’, in A Secular Age, Cambridge, MA: Belknap Press, pp. 473–504.

Taylor, J.G. and P.J. Scharlin (2004), Smart Alliance: How a Global Corporation and Environmental Activists Transformed a Tarnished Brand, New Haven, CT: Yale University Press.

Thomas, K. (2009), ‘Documents: Toyota boasted saving $100M on recall’, 21 February, accessed 21 February 2009 at http://yahoo.com/s/ap/20100221/ap_on_be_ge/us_toyota_recall.

Thompson, P. and R. Macklin (2010), The Big Fella: The Rise and Rise of BHP Billiton, Sydney: Random House Australia.

Thomsen, S. and B. Rawson (1998), ‘Purifying a tainted corporate image: Odwalla’s response to an E. Coli poisoning’, Public Relations Quarterly, 43 (3), 35–46.

Toffel, M., R. Eccles and C. Taylor (2012), ‘InterfaceRAISE: sustainability consulting’, Harvard Business School, 9-611-069, Boston, MA: Harvard Business School Publishing.

Tomlinson, J. (1999), Globalisation and Culture, London: Polity.

Toyoda, A. (2010), ‘Toyota’s plan to repair its public image’, accessed 9 February 2010 at http://www.washingtonpost.com/wp-dyn/content/article/2010/02/08/AR2010020803078_pf.html.

Toyota Motor Corporation (2011a), ‘Floor mat recall’, accessed 3 May 2012 at http://www.toyota.com/recall/floormat.html.

Toyota Motor Corporation (2011b), ‘Pedal recall’, accessed 3 May 2012 at http://www.toyota.com/recall/pedal.html.

Toyota Motor Corporation (2012), ‘Globalizing and localizing manufacturing’, accessed 10 March 2013 at http://www.toyota-global.com/company/vision_philosophy/globalizing_and_localizing_manufacturing/.

The Union of Concerned Scientists (2007), ‘Honda, Toyota beat Detroit in new automaker “green” rankings’, accessed 4 October 2010 at http://www.ucsusa.org/clean-vehicles/fuel-efficiency/automaker-rankings-2007#.V049VDJJl9M.

United Nations (1973), ‘Multinational corporations in world development’, accessed 5 February 2008 at http://www.unhistory.org/briefing/17TNCs.pdf.

United Nations Conference on Trade and Development (UNCTAD) (2006), ‘World investment report: FDI from developing and transition economies: implications for development’, accessed 30 April 2011 at http://www.unctad.org/en/docs/wir2006_en.pdf.

United Nations Conference on Trade and Development (UNCTAD) (2007), ‘World Investment Report 2007’, accessed 5 January 2008 at http://unctad.org/en/pages/PublicationArchive.aspx?publicationid=724.

United Nations Global Compact (2011), Annual Review of Business Policies & Actions to Advance Sustainability, New York: The United Nations, accessed 30 April 2014 at http://www.sterci.com/lang/DE/downloads/2011_Global_Compact_Implementation_Survey.pdf.

Vachini, S., J. Doh and H. Teegen (2009), ‘NGOs influence on MNEs social development strategies in varying institutional contexts: a transaction cost perspective’, International Business Review, 18 (5), 446–56.

Van Riel, C., N. Stoeker and O.J.M. Maathius (1998), ‘Measuring corporate images’, Corporate Reputation Review, 1 (4), 318–26.

Vernon, R. (1971), Sovereignty at Bay: The Multinational Spread of U.S. Enterprises, New York: Basic Books.

Viacom Inc. (2012), Form 10K: Annual Report, accessed 28 May 2011 at http://ir.viacom.com/secfiling.cfm?filingID=1193125-12-471870&CIK=1339947.

Vidal, G. (2003), ‘The erosion of the American dream: it’s time to take action against our wars on the rest of the world’, Counterpunch, 14 March, accessed 23 August 2011 at http://www.counterpunch.org/2003/03/14/the-erosion-of-the-american-dream/.

Vitello, P. (2011), ‘Ray Anderson, businessman turned environmentalist, dies at 77’, New York Times, 10 August, accessed 18 March 2012 at http://www.nytimes.com/2011/08/11/business/ray-anderson-a-carpet-innovator-dies-at-77.html?_r=0.

Vivoda, V. (2008), The Return of the Obsolescing Bargain and the Decline of Big Oil: A Study of Bargaining in the Contemporary Oil Industry, Saarbrücken: VDM Verlag.

Vivoda, V. (2009), ‘Resource nationalism, bargaining and international oil companies: challenges and change in the new millennium’, New Political Economy, 14 (4), 517–34.

VOA News (2010), ‘Toyota faces tough job rebuilding reputation’, accessed10 October 2012 at http://www.voanews.com/english/news/economy-and-business/Toyota-Faces-Tough-Job-Rebuilding-Reputation-84388992.html.

Vogel, D. (2005), The Market for Virtue: The Potential and Limits of Corporate Social Responsibility, Washington, DC: Brookings Institution Press.

Vohs, K. and R. Baumeister (2010), The Handbook of Self-Regulation: Research, Theory and Applications, New York: Guilford Press.

Waddock, S. and S. Graves (1997), ‘The corporate social performance–financial performance link’, Strategic Management Journal, 18 (4), 303–19.

Waldman, P. (1998), ‘Hand in glove: how Suharto’s circle, mining firm did so well together’, Wall Street Journal, 29 September, accessed 23 May 2005 at http://www.wsj.com/articles/SB907020100505646000.

Walker, R.B.J. (2005), ‘Social movements/world politics’, in Louise Amoore (ed.), The Global Resistance Reader, London: Routledge, pp. 136–49.

Wallace, H. (1995), ‘Brent Spar – the scientific debate’, London: Greenpeace International, accessed 25 August 2011 at http://archive.greenpeace.org/comms/brent/bp01.html.

Walmart (2014), ‘Annual Report’, accessed 11 February 2015 at http://www.corporatereport.com/walmart/2014/ar/_pdf/WMT2014AnnualReportFinancials.pdf.

Warren, R. (1993), ‘Codes of ethics: bricks without straw’, Business Ethics: A European Review, 2 (4), 185–91.

Wartick, S. (2002), ‘Measuring corporate reputation: definition and data’, Business and Society, 41 (4), 371–93.

Watson, McClain (2011), ‘Doing well by doing good: Ray C. Anderson as evangelist for corporate sustainability’, Business Communication Quarterly, 14 (1), 63–7.

Watson, T. (2007), ‘Reputation and ethical behaviour in a crisis: predicting survival’, Journal of Communication Management, 11 (4), 3371–84.

Watts, M. (2004) ‘Resource curse? Governmentality, oil and power in the Niger Delta, Nigeria’, Geopolitics, 14 (47), 50–71.

Wells, L. (1998), ‘A wolf in sheep’s clothing: why Unocal should be liable under U.S. law for human rights abuses in Burma’, Columbia Journal of Law & Social Problems, 32 (1), 35–71.

Wells, L. and R. Ahmed (2007), Making Foreign Investment Safe: Property Rights and National Sovereignty, London: Oxford University Press.

Werre, M. (2003), ‘Implementing corporate responsibility: the Chiquita case’, Journal of Business Ethics, 44 (2/3), 247–60.

Wettstein, F. (2010), ‘The duty to protect: corporate complicity, political responsibility and human rights advocacy’, Journal of Business Ethics, 96 (1), 33–47.

Wicki, S. and J. van der Kaaij (2007), ‘Is it true love between the octopus and the frog? How to avoid the authenticity gap’, Corporate Reputation Review, 10 (4), 312–18.

Williams, S., H. Bradley and R. Devadason (2014), Globalization and Work, London: Polity Press.

Willis, C. and N. Hardcastle (eds) (2004), The I Hate Corporate America Reader: How Big Companies from McDonald’s to Microsoft are Destroying Our Way of Life, Cambridge, MA: Da Capo Press.

Wilson, M. and R. Lombardi (2001), ‘Globalisation and its discontents: the arrival of triple bottom line reporting’, Ivey Business Journal, September/October, pp. 69–72.

Windsor, Duane (2001), ‘Corporate citizenship: evolution and interpretation’, in Jörg Andriof and Malcolm McIntosh (eds), Perspectives on Corporate Citizenship, Sheffield: Greenleaf Publishing, pp. 39–52.

Womack, J. (2006), ‘Why Toyota won’, Wall Street Journal, accessed 27 April 2012 at http://online.wsj.com/article/SB113980175982572192.html.

Womack, J., D. Jones and D. Roos (1990), The Machine That Changed the World: The Story of Lean Production, New York: Harper Perennial.

World Bank (1995), ‘The Niger Delta: a stakeholder approach to environmental development’, Findings: African Region, 57, 1–5, accessed 25 August 2011 at http://www-wds.worldbank.org/external/default/WDSContentServer/WDSP/IB/2003/11/06/000090341_20031106130955/Rendered/PDF/271580English0Findings0no10530.pdf.

World Commission on Environment and Development (1987), Our Common Future, Oxford: Oxford University Press.

World Health Organization (n.d.), ‘Air quality and health’, accessed 29 April 2011 at http://www.who.int/mediacentre/factsheets/fs313/en/index.html.

World Health Organization (2004), World Report on Road Traffic Injury Prevention, Geneva: World Health Organization, accessed 1 June 2005 at http://www.who.int/violence_injury_prevention/publications/road_traffic/world_report/en/index.html.

World Health Organization (2013), Global Status Report on Road Safety 2013, accessed 16 April 2014 at http://www.who.int/violence_injury_prevention/road_safety_status/2013/en/.

Yergin, D. (2009), The Prize: The Epic Quest for Oil, Money & Power, New York: The Free Press.

Young, O. (1992), Arctic Politics: Conflict and Cooperation in the Circumpolar North, London: Dartmouth.

YouTube (2010a), ‘Toyota 911 call of family's fatal Lexus crash’, accessed 4 May 2011 at http://www.youtube.com/watch?v=03m7fmnhO0I.

YouTube (2010b), ‘Runaway car kills CHP officer’, accessed 4 May 2011 at http://www.youtube.com/watch?v=gZWPItpu2bM.

Zadek, S. (2003), The Civil Corporation: The New Economy of Corporate Citizenship, Abingdon: Earthscan Publications.

Zyglidopoulos, S. (2002), ‘The social and economic responsibilities of multinationals: evidence from the Brent Spar case’, Journal of Business Ethics, 36 (10–12), 141–51.