- New Horizons in Management series
Edited by Neal M. Ashkanasy and Cary L. Cooper
29 Leadership and emotional expression Debra L. Nelson, Susan Michie and Timothy DeGroot Introduction Contemporary theories of leadership seek to explain why leaders who have exceptional inﬂuence on followers and organizations are successful. These theories share a focus on the inspirational side of leadership, examining leaders who inspire followers to new and exceptional levels of satisfaction, commitment and performance and the process through which these eﬀects occur. Various styles of leader behavior are encompassed by the new theories, including visionary (House and Podsakoﬀ, 1994), charismatic (Conger and Kanungo, 1987; Shamir, 1995), transformational (Avolio and Bass, 1995; Bass, 1997) and authentic (Avolio et al., 2004; Gardner et al., 2005). In addition to a shared focus on the inspirational side of leadership, the new genre of theories emphasizes the emotional aspects of leadership. Within this focus, the emotional attachment of leaders and followers is paramount. Leaders use emotion to inspire followers and to motivate them to perform exceptionally well. Inspirational leaders display positive, other-directed emotions such as gratitude, compassion and respect for their followers (Michie and Gooty, 2005). In addition, the contemporary theories highlight symbolic leader behavior, including nonverbal aspects of communication (Shamir et al., 1993). Because the inspirational theories are relatively new, there is little research on the speciﬁc processes whereby leader behaviors translate into follower outcomes (Kark et al., 2003). The emerging theory and study of emotional intelligence has generated considerable interest, especially as it pertains to leadership (Ashkanasy and Daus, 2005). Emotional intelligence involves awareness and...
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