The Evaluation of Active Labour Market Policies
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The Evaluation of Active Labour Market Policies

Measures, Public Private Partnerships and Benchmarking

Edited by Jaap de Koning

This book argues that active labour market policies are necessary to improve the position of the unemployed but have so far performed relatively poorly. The contributing authors seek ways to improve active labour market policy and consider three means of doing so: improving the quality by better targeting and by better-designed measures, more efficient implementation and delivery, and better performance by benchmarking the various implementation agencies involved.
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Chapter 12: Mediation Services and the Outflow from Short-term Unemployment: Average and Relative Effectiveness of Public Employment Offices

Linda van Donk and Jaap de Koning


12. Mediation services and the outflow from short-term unemployment: average and relative effectiveness of public employment offices Linda van Donk and Jaap de Koning 1 INTRODUCTION This chapter has two aims. The first aim is to determine the average effect of the service provision by public employment offices in the Netherlands. To what extent do their activities lead to higher outflow rates from unemployment? The second aim is to measure the variation in performance among employment offices. Such variation gives an indication of the possibilities of improving effectiveness. The extent to which employment offices are capable of increasing the outflow from unemployment into jobs is highly relevant from the perspective of transitional labour markets, as the labour markets of the future are expected to be. In such labour markets, expected job duration is shorter and more workers will become unemployed compared to the labour markets of the past. Re-entering employment within a few months is crucial because job entry chances tend to decrease the longer a person is unemployed. Institutions assisting workers to get new jobs quickly are badly needed under such conditions. In the Dutch situation the public employment offices (or CWI1 as they are called nowadays) are supposed to perform this task. The question we want to answer in this contribution is whether they succeed in this task. In the Dutch situation the public employment offices play a rather restricted role in active labour market policy...

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