Measures, Public Private Partnerships and Benchmarking
Edited by Jaap de Koning
Chapter 12: Mediation Services and the Outflow from Short-term Unemployment: Average and Relative Effectiveness of Public Employment Offices
12. Mediation services and the outﬂow from short-term unemployment: average and relative eﬀectiveness of public employment oﬃces Linda van Donk and Jaap de Koning 1 INTRODUCTION This chapter has two aims. The ﬁrst aim is to determine the average eﬀect of the service provision by public employment oﬃces in the Netherlands. To what extent do their activities lead to higher outﬂow rates from unemployment? The second aim is to measure the variation in performance among employment oﬃces. Such variation gives an indication of the possibilities of improving eﬀectiveness. The extent to which employment oﬃces are capable of increasing the outﬂow from unemployment into jobs is highly relevant from the perspective of transitional labour markets, as the labour markets of the future are expected to be. In such labour markets, expected job duration is shorter and more workers will become unemployed compared to the labour markets of the past. Re-entering employment within a few months is crucial because job entry chances tend to decrease the longer a person is unemployed. Institutions assisting workers to get new jobs quickly are badly needed under such conditions. In the Dutch situation the public employment oﬃces (or CWI1 as they are called nowadays) are supposed to perform this task. The question we want to answer in this contribution is whether they succeed in this task. In the Dutch situation the public employment oﬃces play a rather restricted role in active labour market policy...
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