Managerial and Organizational Challenges
- New Horizons in Management series
Edited by Ronald J. Burke and Cary L. Cooper
8. The war against psychological warfare Michelle Slone and Anat Shoshani INTRODUCTION 19 October, 1994; 8:45 a.m. It was a regular morning in downtown Tel Aviv, people commuting to work, stores opening, sidewalk cafes ﬁlling up for breakfast. Suddenly, an earsplitting blast seared through the air, resounding for kilometers. A suicide bomber from the Hamas movement exploded on bus number 5 near Dizengoﬀ Circle in downtown Tel Aviv, Israel, killing 22 and injuring 46 people. The two main television channels rushed reporters to the site and, in an impressive journalistic campaign, began broadcasting live coverage almost immediately. As the events unfolded, the cameras of the two channels competed for the most dramatic broadcast. Television screens all over the country were ﬂooded with unedited real-time images of the charred skeleton of the bus, bodies of the victims and evacuation of the injured, even prior to oﬃcial release of the identities of the dead and wounded and notiﬁcation to the families. In one case, a mother identiﬁed the body of her daughter on television, constituting her ﬁrst encounter with her personal tragedy. This disturbing case description exempliﬁes the complex ethical issues surrounding both the rights and functions of the media and protection of the public in this current era of terrorism. Although the case description relates to the intricate relationship that has developed between the media and the public in Israel over recent years, no less important are the lessons to be learned from this particular local...
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