A Role in Corporate Responsibility, Conflict Prevention and Peace
Edited by Gabriele G.S. Suder
Chapter 6: Information Management and Communication Technology for Conflict Prevention and Peace
6. Information management and communication technology for conﬂict prevention and peace Jeﬀrey Soar 6.1 INTRODUCTION Information management and communication technology has much to oﬀer to support public safety and policing in conﬂict prevention and peace. Police and public safety agencies have been using information and communication technologies (ICTs) for several decades for managing the processes of investigation and preparation of documents for prosecution. The processes of receiving calls for assistance and dispatching response vehicles are increasingly managed through intelligent systems linked to radio communications. These have been enhanced with the availability of GIS (Geospatial Information Systems) for interactive mapping of locations of events and GPS (Global Positioning Systems) for tracking of vehicles. Bio-identity, such as ﬁngerprints and DNA, has been used for some time by public safety jurisdictions. Fingerprints are increasingly used for buildings access, border control and access to computer systems. Community use of ICTs for enhanced public safety include CC-TV (Closed-Circuit Television), and antitheft devices in retail. The current environment of international uncertainty requires both public safety agencies as well as international businesses to explore the adoption of new and emerging ICTs as well as to ensure that their security practices are current and appropriate to the changes. Much of the world’s business crosses continents and jurisdictions; many with increased risks of conﬂict, crises and terrorism. There is a corporate responsibility to contribute to world peace as well as to close gaps for or exposures to conﬂict or terrorism that might not...
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