The Integrative Value Proposition for Telework
Chapter 6: Telework Tracking: The Organizational Perspective
6. Telework tracking: the organizational perspective In line with the previous chapter on employee-level telework tracking, there are also a number of key advantages to telework tracking at the organizational level. To begin with, telework tracking lets organizations assess the current telework penetration and frequency levels within the organization. Such tracking also oﬀers ongoing feedback that can direct organizationallevel telework policies and implementation programs. Finally, an increasingly relevant advantage of organizational-level telework tracking is the ability to capture and calculate the aggregate impacts of employee telework behaviour. For example, with proper tracking, organizations can capture and quantify emission savings from reduced employee commutes. These savings can be credited toward GHG reduction programs and potentially be added to organizational carbon credits. In this chapter we explore telework tracking from the organization’s perspective. We ﬁrst outline and provide examples of a number of organization-level telework tracking options. Included in this overview are the key data requirements that organizations should consider when evaluating telework tracking options. Next, we highlight the utility and processes involved in using the Teletrips tracking tool at the organizational level. Finally, we end the chapter by analysing a sample of organizational-level data collected with the Teletrips tool. FACTORS INFLUENCING ORGANIZATION-LEVEL TELEWORK TRACKING When tracking telework, organizations should consider several key variables. Fortunately, most organizations will already have data on some of these variables, such as energy use in buildings and by equipment, and some organizations may even have information related to employee commute distances (Irwin, 2004). Generally speaking,...
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