The Integrative Value Proposition for Telework
Chapter 7: Telework Tracking: The Societal Perspective
Tracking telework from a societal perspective is important because it allows for the empirical evaluation of telework-focused public policies. Such tracking also allows organizations and employees to see the aggregated eﬀect of their behaviour. The current lack of suﬃciently populated employee and organizational-level tracking databases, however, limits the utility of aggregating these databases to produce societal-level tracking. Thus, societallevel quantiﬁcation of telework penetration and the associated spillover must currently rely on calculations from economic models and standard coeﬃcients. (By standard coeﬃcients we mean values for parameters that have been determined as a result of small-scale telework studies or analyses unrelated to telework. These parameters include items such as productivity increases resulting from telework, and the economic value of pollution reduction per vehicle-kilometre.) In this chapter we explore telework tracking from a societal perspective. In line with the previous two chapters we ﬁrst review current attempts to track telework at the societal level. We then describe how the Teletrips tool can assist in tracking telework at the societal level. Acknowledging the lack of societal tracking eﬀorts, we conclude the chapter by oﬀering a number of templates and economic formulas that can be used to calculate telework penetration levels and the associated spillover eﬀects. TRACKING EFFORTS AT THE SOCIETAL LEVEL While many levels of government want to track the penetration of telework, the few eﬀorts to develop a uniﬁed societal-level tracking system lack widespread use. Without signiﬁcant participation, these database tools...
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