The Integrative Value Proposition for Telework
Chapter 13: Telework Adoption: A Societal Perspective
13. Telework adoption: a societal perspective Societal-level telework adoption captures the aggregation of employee and organizational-level adoption, so it is at the societal level that one can best assess the growth of the virtual workplace. For this reason, we conclude this book with a chapter that explores societal-level telework adoption, the associated telework penetration saturation levels, and future drivers of societal-level telework. Telework adoption at the societal level may vary by region and country, depending on economic, geographic and cultural factors. Consistent with the EOS integrative telework framework, diﬀerences in adoption will also be aﬀected by diﬀerent levels of government support and policy selection. In the ﬁrst section of this chapter we assess the inﬂuence of societal work structures on telework adoption. We then utilize secondary data to present estimates and forecasts of telework adoption rates for various regions around the world. In the ﬁnal sections of this chapter we suggest what will be the future drivers of telework adoption. We have categorized these drivers as the ﬁve ‘C’s: climate change mitigation, continuity planning, congestion avoidance, competing for employees, and communication advances. As a complement to these telework adoption drivers, we add a sixth ‘C’, that of conceptualizing telework, as a catalyst to the future growth of the virtual workplace. We contend that conceptualizing telework using the EOS integrative telework framework will magnify the eﬀects that future telework adoption drivers have on growing the virtual workplace. To this end, we conclude the chapter with a...
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