Show Less
The Handbook of Innovation and Services
A Multi-disciplinary Perspective
- Elgar original reference
Edited by Faïz Gallouj and Faridah Djellal
This Handbook brings together 49 international specialists to address an issue of increasing importance for the world’s post-industrial economies; innovation as it relates to services.
Show Summary Details
- Copyright
- Contents
- Figures
- Tables
- Contributors
- Foreword
- Filling the Innovation Gap in the Service Economy – A Multidisciplinary Perspective
- Chapter 1: Towards a Theory of Innovation in Services: A State of the Art
- Chapter 2: Innovation in Services: A New Paradigm and Innovation Model
- Chapter 3: Services and Innovation and Service Innovation: New Theoretical Directions
- Chapter 4: The Two-sided Cost Disease and its Frightening Consequences
- Chapter 5: The Environmental Crisis and the Economics of Services: The Need for Revolution
- Chapter 6: Innovation in Public Health Care: Diabetes Education in the UK
- Chapter 7: The Economics of Knowledge Interaction and the Changing Role of Universities
- Chapter 8: Innovation and Creative Services
- Chapter 9: Social Innovation, Social Enterprise and Services
- Chapter 10: Different Types of Innovation Processes in Services and their Organisational Implications
- Chapter 11: Service Innovation: Development, Delivery and Performance
- Chapter 12: The Toilsome Path of Service Innovation: The Effects of the Law of Low Human Multi-task Capability
- Chapter 13: Customer Integration in Service Innovation
- Chapter 14: Collaborative Innovation in Services
- Chapter 15: Knowledge Regimes and Intellectual Property Protection in Services: A Conceptual Model and Empirical Testing
- Chapter 16: Innovation and Employment in Services
- Chapter 17: Innovation and Services: On Biases and Beyond
- Chapter 18: How Important are Knowledge-Intensive Services for their Client Industries? An Assessment of their Impact on Productivity and Innovation
- Chapter 19: Services Innovation in a Globalized Economy
- Chapter 20: Outsourcing and Offshoring of Knowledge-Intensive Business Services: Implication for Innovation
- Chapter 21: Innovation and Internationalization: A Dynamic Coupling for Business-to-Business Services
- Chapter 22: The Role of Standards for Trade in Services: Hypotheses and First Insights
- Chapter 23: Global and National Cooperation in Service Innovation
- Chapter 24: Entrepreneurship and Service Innovation: A Challenge for Local Development
- Chapter 25: A Dominant Node of Service Innovation: London’s Financial, Professional and Consultancy Services
- Chapter 26: Policy Frameworks for Service Innovation: A Menu-Approach
- Chapter 27: The Innovation Gap and the Performance Gap in the Service Economies: A Problem for Public Policy
- Chapter 28: Service Innovation and Manufacturing Innovation: Bundling and Blending Services and Products in Hybrid Production Systems to Produce Hybrid Products
- Chapter 29: A Customer Relationship Typology of Product Services Strategies
- Chapter 30: Innovation in Product-Related Services: The Contribution of Design Theory
- Chapter 31: Innovation in Construction
- Index
This content is available to you
Copyright
- Copyright
- Contents
- Figures
- Tables
- Contributors
- Foreword
- Filling the Innovation Gap in the Service Economy – A Multidisciplinary Perspective
- Chapter 1: Towards a Theory of Innovation in Services: A State of the Art
- Chapter 2: Innovation in Services: A New Paradigm and Innovation Model
- Chapter 3: Services and Innovation and Service Innovation: New Theoretical Directions
- Chapter 4: The Two-sided Cost Disease and its Frightening Consequences
- Chapter 5: The Environmental Crisis and the Economics of Services: The Need for Revolution
- Chapter 6: Innovation in Public Health Care: Diabetes Education in the UK
- Chapter 7: The Economics of Knowledge Interaction and the Changing Role of Universities
- Chapter 8: Innovation and Creative Services
- Chapter 9: Social Innovation, Social Enterprise and Services
- Chapter 10: Different Types of Innovation Processes in Services and their Organisational Implications
- Chapter 11: Service Innovation: Development, Delivery and Performance
- Chapter 12: The Toilsome Path of Service Innovation: The Effects of the Law of Low Human Multi-task Capability
- Chapter 13: Customer Integration in Service Innovation
- Chapter 14: Collaborative Innovation in Services
- Chapter 15: Knowledge Regimes and Intellectual Property Protection in Services: A Conceptual Model and Empirical Testing
- Chapter 16: Innovation and Employment in Services
- Chapter 17: Innovation and Services: On Biases and Beyond
- Chapter 18: How Important are Knowledge-Intensive Services for their Client Industries? An Assessment of their Impact on Productivity and Innovation
- Chapter 19: Services Innovation in a Globalized Economy
- Chapter 20: Outsourcing and Offshoring of Knowledge-Intensive Business Services: Implication for Innovation
- Chapter 21: Innovation and Internationalization: A Dynamic Coupling for Business-to-Business Services
- Chapter 22: The Role of Standards for Trade in Services: Hypotheses and First Insights
- Chapter 23: Global and National Cooperation in Service Innovation
- Chapter 24: Entrepreneurship and Service Innovation: A Challenge for Local Development
- Chapter 25: A Dominant Node of Service Innovation: London’s Financial, Professional and Consultancy Services
- Chapter 26: Policy Frameworks for Service Innovation: A Menu-Approach
- Chapter 27: The Innovation Gap and the Performance Gap in the Service Economies: A Problem for Public Policy
- Chapter 28: Service Innovation and Manufacturing Innovation: Bundling and Blending Services and Products in Hybrid Production Systems to Produce Hybrid Products
- Chapter 29: A Customer Relationship Typology of Product Services Strategies
- Chapter 30: Innovation in Product-Related Services: The Contribution of Design Theory
- Chapter 31: Innovation in Construction
- Index