Building Knowledge Assets for Competitive Advantage
Edited by Vlad Vaiman and Charles M. Vance
Chapter 10: Talent Management and the Global Learning Organization
Dennis Briscoe The quality of a ﬁrm’s talent is central to its ability to learn. The eﬀective management of that talent is directly linked to the organizational learning that is so necessary in today’s hyper-competitive global economy. This chapter addresses the nature of that linkage, ﬁrst deﬁning talent and ‘talent management’ and ‘organizational learning’ in the global environment and then describing how these concepts are so intricately connected, relying closely on each other. The success of these linkages goes a long way toward determining the global enterprise’s competitive advantage and economic success. TALENT MANAGEMENT—TERMINOLOGY AND DEFINITION Reference to ‘talent management’ terminology and concept can be found today in many locations. The following quotes provide a short sample of the diversity of these references: It’s no longer what you own or build; success is hinged to the resources and talent you can access. (The Wall Street Journal, quoted in Cascio (2005b)) The war for talent is over (and the talent won!). (Title of a recent webcast by Lance Richards, Senior Director of International Human Resources for Kelly Services, hosted by the American Society for Human Resource Management, 14 September 2006) Companies have become much better at managing the traditional technologies of the workplace. Now we face the bigger challenge as managers of actively engaging the willing contribution and talents of all our people if we are to sustain long-term success. That doesn’t happen by accident, intuition, or innate skill. It takes a determination to learn continuously and to...
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