Managing Global Organizations
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Managing Global Organizations

A Cultural Perspective

Rabi S. Bhagat, Harry C. Triandis and Annette S. McDevitt

The globalization of business is a reality that confronts organizations of all sizes from different nations and cultures. This book serves as a comprehensive guide for understanding the nature of cultural variations that affect important aspects of organizational behavior.
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Chapter 14: Managing the global organization in a cross- cultural perspective: the future

Rabi S. Bhagat, Harry C. Triandis and Annette S. McDevitt


Developments in the world economic scene make it necessary for scholars to appreciate the role of globalization and its interplay with cultural variations. Inquiries into the nature of functioning of multinational and global organizations across cultures can come from a variety of disciplinary perspectives. For example, organizational psychologists are interested in the role of cultural shocks on adjustments of expatriates and their families in dissimilar countries; whereas those working within the sociological tradition are likely to be more interested in the convergence and divergence of organizational practices including such phenomena as the diffusion of innovation. Organizational scholars with a practical bent of mind are interested in enhancing skills like cultural sensitivity, cultural intelligence, and understanding the global mindset. Awareness of cultural differences is where it all starts. The recognition that (1) one carries a particular mental software because of the way one was brought up (i.e., socialized), and (2) that this particular mental software differs from others who grew up in different ecological and social environments is important. Such awareness is essential for the relatively trouble-free operations of multinational and global organizations across national borders and cultures. In writing this book, we have attempted to address the important issues that concern and should continue to concern the managers of multinational and global organizations.

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