Chapter 10: Organisational Effectiveness in Seaports: A Systems Approach
10 Organisational effectiveness in seaports: a systems approach* Cimen Karatas Cetin and Güldem Cerit 1 Introduction This chapter addresses the effectiveness of seaports by using the systems approach. Ports are traditionally the places where cargo handling and ship operations are provided. They have economic, commercial and industrial importance for the region or country in which they are located. Nowadays, ports are not just seen as the intersection points between land and sea transport systems, but they are regarded as more complex, logistics and multimodal transport centres and value-added organisations. Seaports are the main links in the supply chain systems that add value for the port users and final customers. Ports play an important role in the management and coordination of materials and information flows, as transport is an integral part of the entire supply chain (Carbone and Martino, 2003). Ports play a significant role in this system by providing effective functioning of the whole system and creating value to players in the supply chain. The instigation of new logistics patterns of maritime and intermodal transportation, in terms of hub, transhipment and network models, means that modern ports can now compete for far-reaching cargoes with far-distant counterparts (Bichou and Gray, 2005). Therefore, overall organisational effectiveness should be achieved in seaports in order to maintain or enhance competitive positions in the port industry. In the transport sector, the systems approach can be applied to all of the processes, from the origin of the cargo to the destination, where seaports are the...
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