Edited by Edoardo Ongaro, Andrew Massey, Marc Holzer and Ellen Wayenberg
Chapter 12: The State of the Practice of Performance Measurement in Intergovernmental Arrangements in the United States
Marc Holzer, Etienne Charbonneau and Alexander Henderson Though performance measurement systems are gaining favor at all levels of government in the United States, the very individualistic evolution of these systems has created a fragmented and disjointed pattern of data collection and use. State systems of performance measurement are plentiful. These include, among others, Alaska 20/20, Oregon Benchmarks, Minnesota Milestones, Results Iowa, North Carolina 20/20, Social Wellbeing of Vermonters, and Maine’s Measures of Growth. Likewise, performance measurement systems at the local level, including Baltimore’s Citistat, Chicago Metropolis 2020, Dallas Indicators, Jacksonville’s Indicators for Progress, and Sustainable Seattle, have been developed and implemented at an increasing pace. The characteristic diversity and flexibility of these programs, a result of their voluntary development and a lack of standardization of data collection and use, has been described as ‘. . . the inherent strength of the current United States system’ (US GAO 2003, p. 21). With this diversity and flexibility, however, comes a noticeable absence of a national indicator system in the United States (US GAO 2003, p. i). In contrast, performance measurement initiatives in many developed countries display an orchestrated coherence that allows for system-wide sharing of information for improvement of internal management and evaluation of external perceptions of performance. These include programs such as Canada’s Performance, Germany’s Datenreport, or Measures of Australia’s Progress, with other systems found in the United Kingdom, France, and Australia. The characteristic sharing of information and regimentation of the systems noted above can be viewed as a strength. Vertical sharing of information,...
You are not authenticated to view the full text of this chapter or article.
Elgaronline requires a subscription or purchase to access the full text of books or journals. Please login through your library system or with your personal username and password on the homepage.
Non-subscribers can freely search the site, view abstracts/ extracts and download selected front matter and introductory chapters for personal use.
Your library may not have purchased all subject areas. If you are authenticated and think you should have access to this title, please contact your librarian.