Perspectives, Issues, Research and Practice
- New Horizons in Management series
Edited by Simon L. Albrecht
Chapter 19: Engagement and “Job Crafting”: Engaged Employees Create their Own Great Place to Work
19 Engagement and “job crafting”: engaged employees create their own great place to work Arnold B. Bakker Introduction Each year, the Great Place to Work Institute produces a list with the best companies to work for, representing workplaces in 40 countries around the world. The selection of companies is based upon employee and management surveys regarding the relationships employees have with management, colleagues, and with their own jobs. Companies that take good care of their employees receive the highest rankings. The question how companies can design great places to work has stimulated organizational psychology research for several decades. This has resulted in job design theories that can explain employee motivation and retention. The central assumption in these theories is that job characteristics with motivational potential (for example, job resources like autonomy, feedback, task identity) will lead to meaningful work and high productivity (Hackman & Oldham, 1980; Fried & Ferris, 1987). Research has indeed shown that job resources are important facilitators of employee engagement, particularly under conditions of high job demands (Bakker & Demerouti, 2008), and that engagement, in turn, has a positive impact on job performance (Bakker, 2009). However, engaged employees are by no means passive actors in their work organizations. Instead, I shall argue that they are proactive job crafters who mobilize their own job challenges and job resources. Thus, this chapter proposes a proactive perspective of employee engagement in which engaged employees craft their own jobs to sustain their own engagement. Proactive perspectives “capture the growing importance of employees taking initiative...
You are not authenticated to view the full text of this chapter or article.
Elgaronline requires a subscription or purchase to access the full text of books or journals. Please login through your library system or with your personal username and password on the homepage.
Non-subscribers can freely search the site, view abstracts/ extracts and download selected front matter and introductory chapters for personal use.
Your library may not have purchased all subject areas. If you are authenticated and think you should have access to this title, please contact your librarian.