The Innovation Imperative in Health Care Organisations
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The Innovation Imperative in Health Care Organisations Critical Role of Human Resource Management in the Cost, Quality and Productivity Equation

Critical Role of Human Resource Management in the Cost, Quality and Productivity Equation

  • New Horizons in Management series

Edited by Peter Spurgeon, Ronald J. Burke and Cary L. Cooper

Health systems in the western world face increasingly intense pressure to contain or reduce costs, while countries such as China and India move towards universal coverage. The contributors illustrate that radical gains in efficiency and innovative practice are required internationally in health care systems. They argue that the high proportion of health care system costs invested in staffing place the human resource function at the forefront of meeting this challenge. Sustained system change and productivity gains, more effective management of staff and work climate are essential elements of reform and are all covered in this book.
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Chapter 9: Nurse leaders: partners in health care leadership

Margaret M. Hopkins and Deborah A O’Neil

Extract

In this chapter we open with a brief description of the history and current context of the field of nursing. Second, we review the role of nurse leaders and the extant literature on their effective characteristics and required competencies. Third, we report our findings from two surveys of nurses at various institutions and levels. Finally, we draw several conclusions about effective nurse leadership and provide summary recommendations.

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