Handbook of Advances in Trust Research
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Handbook of Advances in Trust Research

Edited by Reinhard Bachmann and Akbar Zaheer

The Handbook of Advances in Trust Research presents new and important developments in trust research. The contributors are all prominent and highly respected experts in the field. Firstly, they provide a contemporary overview of the most crucial issues in current trust research including contracts, innovation and negotiation, trust and control. Thereafter, themes which have gained prominence since the original Handbook are considered, such as trust and the financial crisis, public trust in business, and trust and HRM. The book also explores recent theoretical advances and points the way for future research on trust.
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Chapter 11: How is trust institutionalized? Understanding collective and long-term trust orientations

Frens Kroeger


The idea that trust can be institutionalized obviously resonates with trust researchers. It is invoked frequently and across a wide range of different subfields of trust research. This seems unsurprising considering the promise this notion holds. If we achieve a deeper understanding of an institutionalization of trust, this opens a range of relevant and exciting questions up to analysis. Can trust be more than just a dyadic relationship? Can it be impersonalized to a meaningful degree, that is, can it become partially (sic!) independent of the individual participants to the relationship? Can it, for instance, become an attribute of an organization or a system instead? If so, how does it travel across analytical levels? And, last but not least, does institutionalization mean that trust can be made to last? That is, can it endure over long periods of time, displaying relative stability due to its institutionalized status, maybe even beyond the life span of interpersonal trust?

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