Handbook of Service Business
Management, Marketing, Innovation and Internationalisation
Edited by John R. Bryson and Peter W. Daniels
Chapter 17: Business and professional service firms and the management and control of talent and reputations: retaining expert employees and client relationship management
John R. Bryson
Extract
17. Business and professional service firms and the management and control of talent and reputations: retaining expert employees and client relationship management John R. Bryson INTRODUCTION Economies are founded upon the simple premise that a gi...
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