Public–Private Innovation Networks in Services
Show Less

Public–Private Innovation Networks in Services

Edited by Faïz Gallouj, Luis Rubalcaba and Paul Windrum

This book is devoted to the study of public–private innovation networks in services (ServPPINs). These are a new type of innovation network which have rapidly developed in service economies. ServPPINs are collaborations between public and private service organisations, their objective being the development of new and improved services which encompass both technological and non-technological innovations.
Buy Book in Print
Show Summary Details
You do not have access to this content

Chapter 9: The co-production of health innovations

Paul Windrum


This chapter addresses the co-production of health service innovations, specifically focusing on the roles of end-users (that is, patients) and third sector organizations within the innovation process. Third sector organizations gave multifaceted roles that include patient advocate, knowledge-intensive service (KIS) provider, independent financier for innovation and the organization of the innovation networks that produce new health services. Third sector organizations are found in a variety of sectors, and take a variety of organizational forms. Kendal and Knapp (1995) describe the not-for-profit third sector as a ‘loose and baggy monster’ that includes unincorporated and voluntary associations, trusts, charities, cooperatives, foundations and not-for-profit business enterprises and social enterprises. The chapter has two aims. First, to critically examine the co-production of new health services. Second, to identify the specific contributions of third sector organizations to the organization and management of the innovation networks that co-produce new health services. The empirical research presented in this chapter is based on a cross-cutting meta analysis of ten case studies that were developed in the European Union (EU)-funded Public–Private Innovation Networks in Services (ServPPINs) project. Co-production has received much attention from scholars researching private sector services. Co-production was first discussed by Fuchs (1996), who observed that the knowledge, experience and motivation of users have a direct impact on the productivity of the provider. Fuchs took as his examples retail, banking, education and health services.

You are not authenticated to view the full text of this chapter or article.

Elgaronline requires a subscription or purchase to access the full text of books or journals. Please login through your library system or with your personal username and password on the homepage.

Non-subscribers can freely search the site, view abstracts/ extracts and download selected front matter and introductory chapters for personal use.

Your library may not have purchased all subject areas. If you are authenticated and think you should have access to this title, please contact your librarian.

Further information

or login to access all content.