Chapter 13: Weak institutional framework as incentive for service innovation networks: focus on knowledge-intensive business services
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Development of new modalities that promote and support innovation in the service sector and in service activities is expected to contribute to more dynamic innovation in the services, which in Central and Eastern European countries (CEECs) has not been given sufficient policy attention. With the emergence of service sector public–private partnerships in the European Union (EU), an important organizational mode between public and private sector organizations is being developed. These types of collaborative alliances contribute to synergies between different knowledge and competences of the participating partners and enable development of complementarities. Considering the fact that CEECs lag behind innovation in services in spite of fast growth of the service sector in the period of transition (Burger and Stare, 2010), the introduction of such public–private networks could be an important driver of growth of innovation in services. The questions are: do these types of alliances find room within the institutional and legal framework in CEECs and what stimulates or impedes their creation? With this in mind, we focus our analysis on the key features of public–private innovation networks in services (ServPPINs) in knowledge-intensive services in an institutional setting of the CEECs, where there might be some specific features, bearing the impact on the cooperation between stakeholders from the public and private sectors. The evidence in Slovenia so far suggests that different forms of public–private cooperation exist; however they are rarely perceived from the perspective of generating innovative services or innovative organizational solutions.

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