Chapter 18: Conclusions and agenda for future research
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This book has provided a set of new insights into innovation in our knowledge society through its study of public–private innovation networks in services (ServPPINs). The book has presented new theoretical frameworks, new empirical findings and a set of policy discussions on ServPPINs. Of particular note is the role played by public sector organizations in the formation of ServPPINs and the innovations that these networks produce. This contrasts sharply with recent policy trends towards privatization and liberalization, which commonly neglect the role that public sector organizations have in promoting service innovation. The contributions to the book have, in various ways, highlighted the differences between ServPPINs and public–private partnerships (PPPs). PPPs have been used by governments to fund large public infrastructure projects using private capital – typically, roads, hospitals and schools. The goal of ServPPINs is the development of radically new or improved services through collaborative innovation (see Chapters 2 and 3 for a more extensive discussion). A number of contributors have also highlighted the need for innovation scholars and policy makers to extend their scope beyond universities and other research and technology organizations (RTOs). A range of public sector organizations directly contributes to the generation of new basic research and radical innovations that are taken up by the private sector. These include socioeconomic and humanities research and development (R & D) programmes, and the development and diffusion of technological-based innovation from fields such as biotechnology, pharmacy or engineering-based information and communications technology (ICT)).

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