Handbook of Work–Life Integration Among Professionals
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Handbook of Work–Life Integration Among Professionals

Challenges and Opportunities

Edited by Debra A. Major and Ronald J. Burke

How work and family lives can be effectively managed has been a hot topic of public debate in recent years. This Handbook integrates current thinking and research evidence regarding how professionals navigate multiple life roles to achieve satisfaction and fulfillment.
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Chapter 13: Information and communication technology use and work–life integration

Noelle Chesley, Andra Siibak and Judy Wajcman


In December 2011, Volkswagen announced that it would restrict afterhours email delivery to its employees, citing staff complaints that their work and home lives were becoming blurred (BBC News, 2011). Other companies have considered or implemented similar changes, which underscores the importance that information and communication technologies (ICTs) have in today’s workplace. Indeed, media reports documenting concerns about how workplaces, and work, are being transformed by ICT based practices are both prevalent and global (e.g., Davey, 2012; Richtel, 2011; Thompson, 2011). Tensions around work-related ICT use, in particular, have also been intensified by increasing global economic insecurity and the 2008 recession as employers looked for ways to exploit ICT use to boost productivity with stagnant or shrinking staff (Houdmont et al., 2012).

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