Edited by Fergus Lyon, Guido Möllering and Mark N.K. Saunders
Chapter 19: Using critical incident technique in trust research
19 Using critical incident technique in trust research Robert Münscher and Torsten M. Kühlmann Introduction The critical incident technique provides a number of advantages for researching trust and trust dynamics in specific contexts or relationsh...
You are not authenticated to view the full text of this chapter or article.
Elgaronline requires a subscription or purchase to access the full text of books or journals. Please login through your library system or with your personal username and password on the homepage.
Non-subscribers can freely search the site, view abstracts/ extracts and download selected front matter and introductory chapters for personal use.
Your library may not have purchased all subject areas. If you are authenticated and think you should have access to this title, please contact your librarian.