Edited by Harald Bathelt, Patrick Cohendet, Sebastian Henn and Laurent Simon
Chapter 17: Services and innovation
This chapter aims to overcome the relative silence in the dialogue between technology-oriented innovation studies and service innovation research. Rather than viewing services as just an additional factor of innovation activities, it is argued that its inclusion requires a revised understanding of the concept of innovation itself. This chapter reviews the perspectives of assimilation, differentiation and integration in the interdisciplinary evolution of research on service innovation. It is argued that an integrative approach is best suited to capture the contemporary servitization in manufacturing and the increasing division of knowledge-based labor, leading to convergence between production and services both within and between firms. It is argued that this convergence yields opportunities for regional economies to leverage their innovativeness and competitiveness by both specializing in services and integrating services into the production system.
You are not authenticated to view the full text of this chapter or article.
Elgaronline requires a subscription or purchase to access the full text of books or journals. Please login through your library system or with your personal username and password on the homepage.
Non-subscribers can freely search the site, view abstracts/ extracts and download selected front matter and introductory chapters for personal use.
Your library may not have purchased all subject areas. If you are authenticated and think you should have access to this title, please contact your librarian.