The Elgar Companion to Innovation and Knowledge Creation
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The Elgar Companion to Innovation and Knowledge Creation

Edited by Harald Bathelt, Patrick Cohendet, Sebastian Henn and Laurent Simon

This unique Companion provides a comprehensive overview and critical evaluation of existing conceptualizations and new developments in innovation research. It draws on multiple perspectives of innovation, knowledge and creativity from economics, geography, history, management, political science and sociology. The Companion brings together leading scholars to reflect upon innovation as a concept (Part I), innovation and institutions (Part II), innovation and creativity (Part III), innovation, networking and communities (Part IV), innovation in permanent spatial settings (Part V), innovation in temporary, virtual and open settings (Part VI), innovation, entrepreneurship and market making (Part VII), and the governance and management of innovation (Part VIII).
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Chapter 23: The user innovation phenomenon

Cyrielle Vellera, Eric Vernette and Susumu Ogawa


In the current economic landscape, users have been shown to be a highly promising and fertile external source of novel innovations. First, this chapter focuses on the importance and magnitude of the open innovation paradigm and collaborative practices. Second, this chapter underlines, through a body of work and on a wide variety of industries, the phenomenon of user innovation and stresses a theoretical and empirical development of the concept. Third, this chapter paints a striking picture of the trend of co-creation with users and shows that co-creation with users has grown in recent years with the deployment of online communities, interactive platforms for creation, self-service toolkits and companies specialized in crowdsourcing. Finally, this chapter provides details on two favored and atypical co-creation targets with a high potential for innovation – lead users and emergent nature consumers – and discusses the benefits and limits of co-creation and co-innovation practices with users.

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