Handbook of Middle Management Strategy Process Research
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Handbook of Middle Management Strategy Process Research

Edited by Steven W. Floyd and Bill Wooldridge

The premise of this volume is that the complex social processes that animate strategic decisions involve not only top-level executives, but also middle managers distributed throughout the organization. Designed for doctoral students and others interested in middle managers and strategy process, the Handbook integrates the threads of scholarly work in this domain and charts a course for future research. Chapters are written both by scholars who have ‘paved the way’ for the middle management perspective and scholars who have done recent, cutting edge research from this point of view.
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Chapter 19: The interface of top and middle managers: taking stock and moving forward

Anneloes M.L. Raes and Koen van Vlijmen

Abstract

This chapter examines the interface of top and middle managers during a period of strategic renewal in a multinational European financial institution. Qualitative data were collected from 21 semi-structured interviews with top and middle managers. Interviews centered on managers’ relational role behavior, engagement in decision-making, and leadership style. Coded themes emerging from the interviews aligned with established theory and added new insight. Of note, transparency and top management team unity emerged as important constructs not explicitly identified in previous research. The chapter concludes by describing implications for future research.

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