The View from the Top
Edited by Gerhard Hammerschmid, Steven Van de Walle, Rhys Andrews and Philippe Bezes
Chapter 8: Public administration reform in Estonia: the abundance of piecemeal initiatives
The chapter demonstrates that after more than 20 years of radical reforms and changes, the Estonian public sector is still highly reform oriented, especially when compared to the other European countries. The public sector managers report intensive use of various management instruments, and numerous public administration reform trends are held relevant and are being concurrently pursued. The prevalent public administration reform trends are focused at improving coordination and collaboration among different public sector actors, enhancing transparency and e-government via e-services. These reform initiatives are aimed at overcoming the current horizontal fragmentation of the public sector institutions and delivering public services more efficiently and effectively.
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