The View from the Top
Edited by Gerhard Hammerschmid, Steven Van de Walle, Rhys Andrews and Philippe Bezes
Chapter 22: Coordination challenges and administrative reforms
Across Europe there has been an increasing trend towards addressing coordination problems within the public sector. New administrative instruments and reforms have been introduced to deal with the alleged disintegration or fragmentation brought about by NPM, to increase steering capacity and to deal with ‘wicked problems’. This chapter examines top executives’ assessments of horizontal and vertical coordination problems both internally, within the central government, and externally, in partnerships with stakeholders in the private and civil sectors. We present survey data from 17 European countries and explore variations in role identification relating to coordination culture, coordination mechanisms, the assessment of coordination quality and public management performance with respect to coordination. The study shows that although hierarchy is still a dominant coordination mechanism, the perceived quality of coordination is more linked to the use of network-type arrangements and the presence of a coordination culture.
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