Handbook of Research Methods in Diversity Management, Equality and Inclusion at Work
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Handbook of Research Methods in Diversity Management, Equality and Inclusion at Work

Edited by Lize A.E. Booysen, Regine Bendl and Judith K. Pringle

Equality, diversity and inclusion (EDI) have become features of organizations as a result of both legal and societal advances, as well as neoliberal economic reasoning and considerations. Current research approaches frequently fall short of addressing the challenges faced in EDI research, and this benchmark Handbook brings up to date coverage of research methods in EDI, and advances the development of research in the field.
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Chapter 8: Intersectionality as a methodological tool in qualitative equality, diversity and inclusion research

Patrizia Zanoni and Maddy Janssens

Abstract

The chapter discusses how critical discourse analysis (CDA) can be used, both as a theory and as a method, to investigate diversity in contemporary organizations critically. Drawing on our own (joint) scholarly work, we illustrate how Norman Fairclough’s threefold understanding of discourse as text, discursive practice and social practice can be operationalized in empirical research to capture the complex articulation of social identities (for example, gender, ethnicity, disability and age) and power dynamics. This approach has specifically helped us to appreciate how discourses of difference are indissolubly related to social practices and how they constitute the object of discursive struggles with both symbolic and material effects. We conclude by delineating some possibilities for future critical diversity scholarship drawing on the CDA tradition.

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