Edited by Arja Ropo, Perttu Salovaara, Erika Sauer and Donatella De Paoli
Chapter 3: A spatial perspective to leadership in knowledge-intensive projects
As project organizing is widespread and requires efficient knowledge sharing and integrating, there is a need for understanding how spatial solutions direct these knowledge-intensive work processes. This chapter discusses the open office zone solution in particular. Often, cost-saving is the rationale for co-locating workers in open office zones. This chapter shows the many positive effects for project work that open office zones render. Project work means ongoing problem-solving that requires sharing and integrating of tacit and explicit knowledge. These knowledge processes are enabled by co-location in open office zones as they offer extensive opportunities for frequent and rich interactions (in terms of sensory experiences) between the project practitioners, tools and artefacts, thus enabling redundancy in information and role-model learning. The chapter advises how to create the benefits of co-location in open office zones, dos and don’ts.
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