Handbook of Employee Commitment
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Handbook of Employee Commitment

Edited by John P. Meyer

A high level of employee commitment holds particular value for organizations owing to its impact on organizational effectiveness and employee well-being. This Handbook provides an up-to-date review of theory and research pertaining to employee commitment in the workplace, outlining its value for both employers and employees and identifying key factors in its development, maintenance or decline. Including chapters from leading theorists and researchers from around the world, this Handbook presents cumulated and cutting-edge research exploring what commitment is, the different forms it can take, and how it is distinct from related concepts such as employee engagement, work motivation, embeddedness, the psychological contract, and organizational identification.
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Chapter 15: Employee commitment and performance

David J. Stanley and John P. Meyer

Abstract

Using the three-component model (TCM) of commitment the authors review research examining the relation between employee commitment and job performance (that is, task_citizenship behaviors). Consistent with TCM predictions, organizational commitment has implications for task and citizenship behaviors but the strength of these relations varies depending on the accompanying mindset. Relations are the strongest for affective commitment, followed by normative commitment; continuance commitment tends to be unrelated or have weak negative relations. The authors note that these findings come with the caveat that recent profile studies suggest that relations involving individual commitment components can be misleading. Specifically, normative commitment and continuance commitment relate differently to performance criteria depending on the strength of other components. Profile research is only beginning to accumulate but appears to be a critical area for future research. Finally, the authors suggest that future research should focus on the establishing causal linkages and examining the role of culture.

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