Edited by Pierre Benckendorff and Anita Zehrer
Chapter 7: Enhancing tourism graduates’ soft skills: the importance of teaching reflective practice
The nurturing of learners’ soft skills is critical to the development of work-ready tourism graduates. In this chapter we argue that teaching learners to purposefully reflect on situations and, in particular, to critically assess their own and others’ actions and reactions is key to this process. We also maintain that activities and strategies to develop these abilities need to be scaffolded throughout their program. To this end, we use the ideas contained in the 5Rs Reflective Thinking Framework (reporting, responding, relating, reasoning and reconstructing), together with those from the Teaching and Assessment for Reflective Learning (TARL) Model, to present a range of in-class learning experiences and assessment ideas that can be integrated into tourism courses to assist and support learners in becoming effective reflective practitioners.
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