Research Handbook on Digital Transformations
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Research Handbook on Digital Transformations

Edited by F. Xavier Olleros and Majlinda Zhegu

The digital transition of our economies is now entering a phase of broad and deep societal impact. While there is one overall transition, there are many different sectoral transformations, from health and legal services to tax reports and taxi rides, as well as a rising number of transversal trends and policy issues, from widespread precarious employment and privacy concerns to market monopoly and cybercrime. They all are fertile ground for researchers, as established laws and regulations, organizational structures, business models, value networks and workflow routines are contested and displaced by newer alternatives. This Research Handbook offers a rich and interdisciplinary synthesis of some of the current thinking on the digital transformations underway.
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Chapter 2: The digital future of the oldest information profession

Ray Worthy Campbell


Digital disruption will have profound effects on law. It will affect the overall way business operates, influencing the way that lawyers interact with clients, and pressing lawyers to adopt emerging business solutions themselves. In addition, it will add a new range of solutions tailored for legal problems, with the potential to help lawyers be more efficient, but also to supplant them through technology-aided paraprofessionals or software alone. As Big Data and artificial intelligence become commonplace, along with embedded controls on behaviour implemented by software, law will face pressure to become more digital friendly, while guarding against potential abuses inherent in vast collections of data and hidden algorithms. Legal education will also face pressure. At one level, it will need to transform how students are educated in order to take full advantage of digital tools. At another level, it will need to broaden the educational mission beyond just lawyers, as technology empowers non-professionals to address legal issues.

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