Attitudes to Welfare Deservingness
Edited by Wim van Oorschot, Femke Roosma, Bart Meuleman and Tim Reeskens
Chapter 12: Deservingness in Social Assistance Administrative Practice: A Factorial Survey Approach
The interaction between public policy and public opinion is a recurrent issue in the study of welfare deservingness (De Swaan et al., 2000). However, very few studies link opinions about deservingness to the actual treatment of welfare claimants. Several studies provide insights into the treatment of claimants in relation to their characteristics, which determine their eligibility for benefits. These analyses are nevertheless mostly based on official registration data (Bargain, Immervoll and Viitamäki, 2012; Carpentier, Neels and Van den Bosch, 2014) that include static information, such as gender, age, nationality background, parenthood, housing situation, level of education and employment history. Important elements including attitude, motivation, mental health and addiction are seldom recorded officially, in spite of the fact that they align with the traditional CARIN deservingness criteria. Furthermore, registration data does not generally allow for analyses at the case manager level.
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