Research Handbook on Quality, Performance and Accountability in Higher Education
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Research Handbook on Quality, Performance and Accountability in Higher Education

Edited by Ellen Hazelkorn, Hamish Coates and Alexander C. McCormick

As higher education becomes a key determinant for economic competitiveness, institutions face increasing pressure to demonstrate their fitness to meet the needs of society and individuals. Blending innovative research with richly contextualised examples this unique Research Handbook provides authoritative insights from around the globe on how best to understand, assess and improve quality, performance and accountability in higher education.
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Chapter 2: Lessons learned from two decades of Quality in Higher Education

Lee Harvey


Quality in Higher Education was established in the early years of the quality revolution and has published 529 articles in the 21 annual volumes up to and including 2015. The journal was entitled Quality in Higher Education to enable a focus on all aspects of higher education quality rather than just quality assurance. The articles have ranged from conceptual and pragmatic enquiries into the nature of quality in higher education through explorations of quality assurance systems to the impact they have on student learning. This chapter explores what has been learned from these three million words.

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