Research Handbook on Quality, Performance and Accountability in Higher Education
Show Less

Research Handbook on Quality, Performance and Accountability in Higher Education

Edited by Ellen Hazelkorn, Hamish Coates and Alexander C. McCormick

As higher education becomes a key determinant for economic competitiveness, institutions face increasing pressure to demonstrate their fitness to meet the needs of society and individuals. Blending innovative research with richly contextualised examples this unique Research Handbook provides authoritative insights from around the globe on how best to understand, assess and improve quality, performance and accountability in higher education.
Buy Book in Print
Show Summary Details
You do not have access to this content

Chapter 43: Transparency tools for higher education

Ben Jongbloed, Hans Vossensteyn, Frans van Vught and Don F. Westerheijden


Pressure for more transparency and accountability in higher education comes from multiple stakeholders. This chapter analyses three important instruments of transparency and accountability: accreditation, university rankings and performance contracts. These tools are interpreted from the viewpoint of three competing governance paradigms, that is, traditional (bureaucratic) public administration, new public management and networked governance. All transparency tools in one way or another provide information on the quality and relevance of the education services provided by a university and its contribution to the public good. Some of the transparency tools have recently been redesigned as responses to the wish to empower higher education’s clients and better communicate various dimensions of quality/performance/public value to its stakeholders, in particular the quality of the learning experience. Illustrative examples of new transparency tools are taken from new instruments and current debates in the US and in European countries.

You are not authenticated to view the full text of this chapter or article.

Elgaronline requires a subscription or purchase to access the full text of books or journals. Please login through your library system or with your personal username and password on the homepage.

Non-subscribers can freely search the site, view abstracts/ extracts and download selected front matter and introductory chapters for personal use.

Your library may not have purchased all subject areas. If you are authenticated and think you should have access to this title, please contact your librarian.

Further information

or login to access all content.