Handbook of Human Resource Management in the Tourism and Hospitality Industries
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Handbook of Human Resource Management in the Tourism and Hospitality Industries

Edited by Ronald J. Burke and Julia C. Hughes

The hospitality and tourism sector is an increasingly significant contributor to GDP worldwide, as well as a key source of employment in developing regions. Drawing on contemporary research, this Handbook provides a provocative review of the major human resource challenges facing the hospitality and tourism sector today.
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Chapter 8: Jobs for the girls? Women’s employment and career progression in the hospitality industry

Shelagh Mooney


This chapter explores women’s employment in the hospitality sector and the ways in which they negotiate their professional identities across varying national and business contexts. An overview is given of women’s employment patterns, career paths and career progression; highlighting the contribution of strong social connections, effective mentoring relationships and interesting jobs to increased hospitality career longevity. The chapter further explores the well documented issues that significantly reduce the job quality and promotional opportunities for women in the sector, for example, occupational sex stereotyping, sexual harassment and the enduring glass ceiling. The chapter concludes with an appraisal of how enlightened human resource management practices can successfully enable women to fulfil their career and lifestyle aspirations when working in the hospitality industry.

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