Handbook of Human Resource Management in the Tourism and Hospitality Industries
Show Less

Handbook of Human Resource Management in the Tourism and Hospitality Industries

Edited by Ronald J. Burke and Julia C. Hughes

The hospitality and tourism sector is an increasingly significant contributor to GDP worldwide, as well as a key source of employment in developing regions. Drawing on contemporary research, this Handbook provides a provocative review of the major human resource challenges facing the hospitality and tourism sector today.
Buy Book in Print
Show Summary Details
You do not have access to this content

Chapter 16: Benefits of workplace learning in hospitality organizations

Ronald J. Burke


Organizational learning has been shown to contribute to organizational success. Individuals are the agents of any and all learning that takes place in organizations. Organizational learning will become more important as firms address new challenges. Organizational cultures can facilitate workplace learning, both formal and informal learning, with informal learning being the most common and useful. Results of two studies are reviewed. In the first, workplace learning culture was associated with learning opportunities and a range of important individual work and well-being outcomes. In the second, employees engaging in more voice behaviors in their workplaces also indicated higher levels of important work and well-being outcomes. Learning strategies, facilitators, barriers and learning outcomes are listed and practical implications offered.

You are not authenticated to view the full text of this chapter or article.

Elgaronline requires a subscription or purchase to access the full text of books or journals. Please login through your library system or with your personal username and password on the homepage.

Non-subscribers can freely search the site, view abstracts/ extracts and download selected front matter and introductory chapters for personal use.

Your library may not have purchased all subject areas. If you are authenticated and think you should have access to this title, please contact your librarian.

Further information

or login to access all content.