Research Handbook on Employee Pro-Environmental Behaviour
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Research Handbook on Employee Pro-Environmental Behaviour

Edited by Victoria Wells, Diana Gregory-Smith and Danae Manika

This Research Handbook brings together leading academics of employee pro-environmental behaviour to highlight the key features and challenges of this growing field. The international contributors draw on studies from across the methodological spectrum, examine employee behaviour and discuss how pro-environmental behaviour can be fostered and encouraged, inspecting the impact for organisations.
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Chapter 17: The role of social norms in incentivising energy reduction inorganisations

Peter Bradley, Shane Fudge and Matthew Leach

Abstract

This study presents results from a smart metering intervention that provided detailed individual desk-based energy feedback to help individuals reduce energy in an organisation. Although the intervention was based on the study of individuals, this chapter explores how the technology was socialised, and how it was set to explore changes in normative influence (descriptive and injunctive norms) around specific energy services, before and after the intervention. Results from the study identify that social norms around certain energy services changed as a result of the intervention, and the level of descriptive norms was found to have a direct effect on energy efficiency of participants. Interviews were carried out during the study and provided insight on social construction and social comparison processes occurring during the intervention, as these are key to understanding the emergence and diffusion of social norms. Strong interaction between technologies/technology policy and social context was found.

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