Social Functions of Emotion and Talking About Emotion at Work
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Social Functions of Emotion and Talking About Emotion at Work

Edited by Dirk Lindebaum, Deanna Geddes and Peter J. Jordan

What novel theoretical insights can be gleaned by comparing our theoretical understanding of emotion in relation to how we 'talk about’ emotion at work? Drawing from psychological and sociological thinking, leading emotion researchers respond to this question for ten common and powerful emotions at work. The chapters detail various conditions under which our study of emotions and our talk about them can be at odds or reinforce each other in organizations, and how these differences impact subsequent consequences for organizations and their members.
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Chapter 8: Employee pride and hubris

Mathew L. A. Hayward, Neal M. Ashkanasy and Robert A. Baron

Abstract

Despite its importance in predicting employee performance and satisfaction, pride in work has to date been a neglected emotion in organizational studies. Part of this neglect is most likely because commentators differ as to whether pride has generally constructive or deleterious effects on work behavior and attitudes. In this chapter, we argue that these contrasting predictions can be resolved by distinguishing two unique types of pride: pride in an actor’s efforts (authentic pride) or unwarranted pride in own capabilities (hubristic pride). Based upon this distinction, we develop selective implications for employee performance. We also propose that emotional self-regulation processes can determine whether employees experience authentic pride or hubristic pride.

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