Insights from When Things Go Wrong
Edited by Keith Townsend and Mark N.K. Saunders
Chapter 6: Reply all, tweets and social media: technological friends for developing a professional identity that need to be treated with care
Take a breath. This vignette describes the painful process of forgetting to take a breath before sending an email to colleagues but hitting the ‘reply all’ button. Hence, the conference organiser now knows my views. Take a breath. Don’t reply immediately.
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