Handbook of Inclusive Innovation
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Handbook of Inclusive Innovation

The Role of Organizations, Markets and Communities in Social Innovation

Edited by Gerard George, Ted Baker, Paul Tracey and Havovi Joshi

The Handbook of Inclusive and Social Innovation: The Role of Organizations, Markets and Communities offers a comprehensive review of research on inclusive innovation to address systemic and structural issues – the “Grand Challenges” of our time. With 27 contributions from 57 scholars, the Handbook provides frameworks and insights by summarising current research, and highlights emerging practices and scalable solutions. The contributions highlight a call to action and place social impact at the heart of theory and practice. It will be an invaluable resource for academics, practitioners, and policymakers who champion social inclusion and emphasize innovative approaches to addressing sustainable development goals.
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Chapter 14: The lack of public goods in emergent economies: a call for research and a case study of an innovative organisational design

Nuno Gil


As an input into a wide range of productive processes, basic public infrastructure is a broad source of value creation. But with population growth, climate change and urbanisation, infrastructure gaps are growing fast in emergent economies, threatening the global order. Tackling this grand challenge requires assembling vast actor-networks with the capacity to navigate inefficient markets, ill-defined property rights, poor regulation and weak judiciary. Drawing on organisation design literature, the author calls for research on organising to build capital goods in institutionally underdeveloped contexts – grounding this call on a duality rooted in the two main concomitant efforts of our time to tackle this challenge: the inclusive, market-oriented forms of organising espoused by western agencies and the centralised, state-led forms of organising espoused by Chinese agencies. Stuck between the struggle of the former to act quickly and the uncertainty on the impact of the latter, this problem offers a topical context for management scholarship. The author lays out a research agenda around the search for ambidextrous forms of organising by manipulating organisation boundaries and the interplay between the formal and informal organisation. This call for research is illustrated with evidence of an innovative form of organising to tackle urban informality in Cairo, the world’s fastest-growing city. The innovation lies in supplementing contractual governance to acquire formal resources with collective-action governance to acquire informal resources.

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